RALLIO’s unique ability to create overall brand control while providing different experiences for franchisees leads to high adoption rates of the RALLIO platform and happy franchisees across the brand.
Social technology built specifically for franchising. No two franchises are alike. One franchisee wants everything automated; another wants to be hands-free. So, if you want your technology to be adopted, it needs to provide options.
Have one centralized place where all of your brand assets live. Syndicate, publish or schedule social content to your entire brand or a subset of locations. Control your brand message by implementing content approval processes for some franchisees, and allow others to bypass those approval processes.
Capture holistic insight into your customers’ experiences within your brand. Internally manage and publicly respond to your customer feedback. Track your brand-wide and localized response rates. Allow your franchisees the ability to respond to their own online reviews or not.
Stack-rank all of your locations to see who is performing the best social media and who needs more support. Tap into insight into your brand averages, outliers, and comprehensive digital reputation.
Keep it simple. Analyze both corporate syndicated and local social content performance. Stack-rank and compare your social content to leverage insights in order to make better publishing decisions.
Stack-rank all of your locations to see who is performing the best on social media and who needs more support. Tap into insight on your brand averages, outliers, and comprehensive digital reputation.
RALLIO provides franchisees with one efficient place to manage all of their social media and online review platforms. From their desktop computer or our RALLIO app, franchisees can manage their digital presence whenever and wherever is most convenient.
Benchmarks are key. RALLIO provides franchisees with insight into how their own social media stats stack up to the rest of their brand. Through RALLIO, franchisees can also leverage insight and collaborate on top-performing social media content created and published by other franchisees in their brand.
Allow some franchisees the ability to post directly to their social pages, while requiring others to obtain corporate approval first. The same goes for responding to social media comments, messages and online reviews.
Most suppliers would love to provide you with social media assets and pre-ready posts. Most would even be ecstatic about offering you ad dollars to boost that content on your brand local pages.
Engage customers with a simple survey by text or e-mail. Surveys can be initiated by customer opt-in or data upload or automated through CRM or POS integration.
Customers with positive surveys will be directed to leave a public review on the business’s local review site(s) of choice.
Net promoter score (NPS)
Generate an NPS score by location and even by customer-facing employees. Rank locations and employees by NPS performacne.
Add this service and easily change your business information such as phone number, address and hours through RALLIO to update all your directory listing on the web at once! This service is a huge asset for companies that need to update information or add holiday hours and quickly communicate those changes on Google, Google Maps, Yelp, and other online directories.