Rallio – Social Media for Franchises, Small & Local Business

Categories
Social

Should You Market Your Business on Social Media?

Trying to figure out how to market your business on social media?

You’re not alone.

In fact, you’re in good company. Even the biggest brands in the world are still trying to figure out how to navigate the world of social media marketing — and, we’ll be honest, they’ve got all the money in the world to throw at it. So if they’re still struggling to make a splash, what hope is there for us little businesses without an endless supply of cash?

We’ve been there. We know that feeling of staring at your computer screen and wondering where to start. There’s a lot of information flying around about what’s effective and what isn’t when it comes to how to market your business, so naturally it’s hard to know which advice is worth taking and which is just going to waste your time and resources.

So let’s de-complicate things a little bit. It turns out that most social media strategies have one key thing in common: they start with just a few platforms, and they dedicate time, money, and resources to them.

Social Media, Schmocial Media

If your kids (or friends’ kids) were to ask, you’re totally up on this whole “social media” thing, right? You’d just as soon ditch these platforms and go back to communicating with people over the phone or by email, the old-fashioned way. 

Those mediums have their place, and they shouldn’t be excluded when you’re trying to market your business. However, there is no ignoring the hundreds of thousands of people who use social media all day, every day. 

It’s kind of a big deal. 

But let’s be honest: Maybe you don’t really know what social media is or how to use it. That’s okay; there are plenty of people in business who aren’t familiar with the ins and outs of social media marketing. That’s precisely why they bring in experts who know what they’re doing.

Social media may look easy and fun, but it has a lot of moving parts that can make it more complicated than it looks. There’s Facebook, Instagram, Twitter, LinkedIn … and then there are the management platforms — do you need a platform? Is there one that makes more sense than the others? How do you decide?

There are also the ads: Do they have to be visually oriented? What kinds of things can they say? Do they have to say anything at all?

At Rallio, we’ve found that most people who manage their social media through our platform find it to be user-friendly, uncomplicated, and actually fun to use. There’s also the benefit of being able to have a single log-in for all platforms so you can schedule everything at the same time.

If you have multiple locations, like if you’re a franchisor or a master franchisee, Rallio helps you syndicate content to all of them. At the individual user level, you can get hyper-local and post your own photos and videos.

And if you really want to get an expert eye on things, you can work directly with one of our social strategists.

Learn more: ralliolocal.co

12 days of content ideas to help you market your business

Get By With a Little Help From Your Social Media Friends

Regardless of what your business offers, there’s an active audience waiting to engage with your company and discover what it has to offer — but they can only do so if they find you!

If you’re a new business or just getting started with social media marketing, we know how daunting it can be to put yourself out there. We also know how powerful it can be when you find the right ways to market your business on social media.

Social media marketing is a time-consuming, never-ending task that many businesses simply don’t have the resources to take on. But social media marketing is so important! The question then becomes: how can we do this without spending all our waking hours posting imperfect selfies with vague captions?

Most of us know that there’s a lot more to social media marketing than just signing up for an account and posting dinner selfies. So let’s get started by looking at the top tips to help you jump in and get started.

  • Decide on the platforms you want to use. We recommend starting with Facebook and Instagram, and you can always add in Twitter and LinkedIn as a secondary focus.
  • Once you’ve chosen the platform that suits your company best, it’s time to start posting. Customer testimonials, team photos, how-to videos, and on-site imagery are great places to start. See this article for more content ideas. 
  • Advertise. Most platforms have great tools for managers who are just starting out, so don’t be afraid to dive in! And if you feel like you’re in over your head or don’t have the time to manage your social media presence yourself, we’re here to help at Rallio.
  • Make sure you know who you’re talking to. Define your audience so you can target your content and ads to them.
  • Embrace user-generated content. People love to see themselves represented on the internet, and when they do, it makes them feel like a part of a community. A big part of great branding is creating that sense of community among your fans, so reposting user content is a great way to make everyone feel included — and it also cuts down on the time you have to spend creating new content yourself! The Rallio platform makes it easy to gather and use these assets on your social profiles.
  • Try something new. We’re not saying change everything about your brand overnight, but don’t be afraid to try something different! Little tweaks can go a long way toward establishing an online presence that’s fresh and interesting.
  • Be responsive! Your followers and customers expect you to get back to them quickly if they post comments, questions or reviews. With Rallio, you’ll have an inbox to pull in every comment, reaction, message and online review, so you never miss anything.

Finally, just get started. Create an account on the platform of your choice with a way for customers to contact your business through it. Then start posting content! Share pictures of satisfied customers with their product in hand or a blog post that fits well with your business’s mission statement.

With our help and our platform, you can begin to market your business and reach the people you want to reach. You don’t want to be the company that just posts pictures of their products and talks about how great they are — you want to be the company that inspires their customers and creates a community around their brand.

Categories
Social

7 Marketing Habits of Successful Franchise Owners

If you have lofty plans to purchase or grow a franchise location, it’s essential that you stick to habits and behaviors that have worked for successful owners like you. In this article, we discuss marketing habits in particular, although there are many other daily habits that can help you achieve your goals.

Keep in mind, there’s no magic formula for success in franchise marketing. When you find yourself on what seems like an endless path to get your business off the ground, it’s easy to feel lost, discouraged, or bored. This can lead to a lot of effort and floundering. 

This is why it’s essential to build good habits and stick to them. Take a look at the 7 marketing habits of successful franchise marketers below that will help you reach your goals faster.

1. They Know Their Target Market

One of the key ingredients to marketing is knowing your audience. If you’re not sure who is most likely to buy your products or services, how can you market to them effectively? 

Successful franchise business owners learn about their target market and use that knowledge to inform how they market their business. What do people in your target market like? How old are they? Where do they live? These are all questions that successful franchise business owners ask themselves when developing a marketing campaign.

2. They Build Relationships With Customers

Another important ingredient in marketing is building a relationship with customers. Marketing isn’t just about attracting new customers — it’s also about keeping the ones you already have happy and loyal. 

Successful franchise business owners know this, which is why they make an effort to stay connected with existing customers through email marketing, social media engagement, responses to customer reviews, and referral incentives.

Related: The Best 7 Social Media Tips for Small Businesses

3. They Take Full Advantage of the Franchise Brand

Successful franchise owners know that they can leverage their brand power by following the rules and guidelines that come with it. They make sure their signage is attractive and visible, they use the recommended color schemes in their décor, and they follow the operational procedures that are outlined in their manuals.

When it comes to online marketing, franchise businesses have a distinct advantage over independent businesses. Oftentimes, a franchisee can tap into the marketing budget of the franchisor, which is typically much larger than any one franchisee could afford. 

Additionally, the franchisor has already done extensive market research, identified the best audience for their product or service, and developed collateral pieces to help their franchisees advertise. Combined with local photos and videos, these assets give a franchisee the power of brand recognition coupled with authenticity and credibility.

4. They Constantly Monitor Their Competition

To remain competitive, you have to keep tabs on your competitors. You need to know how they represent themselves across multiple channels: in print, online and on social media, for example. This will help you identify opportunities for improvement within your own company.

In terms of social media advertising, you can also see how your competitors handle their ads on Facebook. Click over to their business profile, and then on Page Transparency, where you can snoop on what ads they’re running. Obviously, don’t copy their ads exactly, but you can get a general idea of how they’re reaching out to their audience (and hopefully do it better yourself with your own unique flair).

5. They Make Local Marketing a Priority

As a franchisee, you have the benefit of an established brand name to market your products or services, but you also have the challenge of building your own customer base and reputation within your community.

A successful franchise business owner will have their finger on the pulse of their local market. They will know all about their target audience and we will know exactly what appeals to them. They then match their local marketing to meet their audience where they are.

6. They Use Social Media

Just a decade ago, social media was a new frontier for franchise businesses. As the technology became more accessible and users became more familiar with how to use it, companies were able to leverage social media as a new way to engage with customers and capture their attention.

For many franchises, it’s become an essential part of the business for customer engagement and support. As we mention in this Franchise Business Review article: “Photos of their location, employees, customers and special events or promotions will help them build a local customer base and drive online and offline traffic. It will also help them put their best foot forward when looking to attract new hires.

Marketing habits

7. They Embrace Technology to Automate Their Marketing

When you buy a franchise, you’re also buying the entire system. You’re buying the marketing, the products and services, and the branding. The best part about franchising is that owners have already figured out what works and what doesn’t.

The problem is that some franchise owners fail because they think they need to do everything themselves. They think they need to micromanage everything, and so they spend all their time on busy work instead of working on growing their business.

Successful franchisees automate as many business operations as possible, including many aspects of their marketing. This way, they can focus more time on building sales, improving product lines, marketing, branding, and other core functions of the business that only they can do. 

Franchise business owners are able to automate a lot of their marketing with the help of technology. For example, they can post content on social media that’s already been created by the company and then respond to any comments. They can create ads using proven templates and images and then tweak them with local information. They can make use of scheduling software like Rallio’s platform for social media management.

Marketing Habits Take Time

While these marketing habits take some time to build, eventually they’ll be so ingrained that you won’t even have to think about them. Focus on small steps you can take every day toward a greater return on your marketing investment.

If you’d like some help establishing your processes and getting your marketing habits in place, reach out to us via rallio.com. 

Categories
Social

FAQ About Social Media Marketing

Do you have FAQ about social media marketing? You’re in the right place.

Social media has become a major part of the average person’s life. In 2020, over 3.6 billion people were using social media worldwide, a number Statista projects to grow to almost 4.41 billion in 2025. 

If you handle your social media right, it can be an incredibly easy way for customers to engage with your brand and drive new customers to your business. However, it can also be difficult to know where to begin if you’re new to the world of social media marketing. 

Whether you’re starting fresh or want to take your social media marketing to the next level, here are some of the most common questions we hear from small businesses — with answers to help you jump in and hit the ground running.

What Is Social Media Marketing?

Let’s start with the basics for your FAQ about social media marketing. What the heck is it?

Social media marketing is the process of building awareness about your brand or products through various social media channels. It involves creating content that attracts attention and encourages readers to share it across their social networks. 

Social networking sites like Facebook, Instagram, Twitter and LinkedIn are powerful tools for any business looking to expand its reach.

Related: The Best 7 Social Media Tips for Small Businesses

Why Should I Care About Social Media for My Business?

One of the most important benefits of using social media for your business is that it helps you connect with your customers in real time. Social networks allow you to post information quickly and efficiently while also encouraging immediate reactions from your audience. 

In addition, your customers are likely already using social networks like Facebook and Instagram, so they’ll expect you to have a presence on these platforms. It’s important to keep in mind that social media is not just an advertising platform; it’s primarily a place to be social (as the name suggests) as well as a customer service tool. Customers will appreciate being able to get answers quickly, right when they need them, and they’ll feel more connected to your brand as a result.

How Can Social Media Help My Business?

Social media allows users around the world to share information, ideas and content. It also allows users to interact with businesses in a more personal and direct way than ever before.

By creating profiles and pages on popular social networks like Facebook, Instagram, Twitter and LinkedIn, you can show a more personal side of your business while connecting with current and potential customers on a level that feels more human than advertising.

What Should I Post on Social Media?

There are many ways you can use social media for your business:

  • Share blog posts. You’ve created amazing content for your readers — now share it with new readers by posting it to your social profiles!
  • Promote sales and special offers, but do it sparingly. Use discounts as incentives, and avoid being overly promotional too frequently.
  • Create video content. A short how-to video or a funny Reel will create engagement with your audience.
  • Share infographics and other data. Show off your industry expertise.

To get content ideas, check out other brands that you personally follow and like. What are they posting? What grabs their attention? Mimic what they’re doing to get a similar result. You can also collaborate with non-competing brands to increase reach.

Related: 3 Big Reasons You Need Influencer Marketing

What Are Influencers?

Influencer marketing is a form of social media marketing where people endorse your products or services on their own social media profiles. They already have a following of people who would be interested in your brand, and they are seen as trusted authorities on a particular topic.

An example might be a chef who posts recipes and cooking tutorials. If your brand offers cookware and bakeware, you could partner with an influencer who tries out your products and then gives their honest review on social media. 

Assuming you have incredible products, they should have no problem endorsing you and offering their followers a personalized discount code, such as CATHYCOOKS10 for a 10% discount.

What Is Employee Advocacy?

Employees are another type of influencer, where they can be incentivized to participate in your company’s digital marketing. By posting about your brand on their own social channels, employees can help spread the word in an authentic way that builds confidence among their followers. 

Many companies are creating employee advocacy programs that are a win-win for employers and employees. Rallio’s Activate platform provides the technology to streamline the process.

How Can I Get Started With Social Media Marketing?

The beauty of social media marketing is that you can start small and scale your efforts over time. Social media platforms like Facebook and Instagram make it easy to connect with an audience of any size without a large investment of time or money.

When you’re ready to make a bigger splash with social media marketing, consider outsourcing some of the work to experts who live and breathe social media. At Rallio, we have dedicated social strategists who make your life easier and work with you to increase your impact.

Have More FAQ About Social Media Marketing?

Social media marketing can help your business, but it doesn’t happen overnight. It requires time and focused effort to attract the kind of followers who will help you achieve your goals.

To learn more about Rallio can help you reach your goals faster, reach out to us via rallio.com.

Categories
Social

Your Social Media Style, Based on Your Lunar New Year Animal

With the Lunar New Year currently in full swing, you may see your social media feeds filled with information about this important holiday. As people clean their homes, exchange red envelopes of good fortune, and usher in a new year of opportunity, now is a good time to clean up your social media pages and attract new business. First, let’s take a closer look at this holiday and the Lunar New Year animal that might influence your style of social media marketing.

Not only is Lunar New Year one of China’s biggest holidays, but it’s also celebrated in countries across Asia, including Taiwan, Vietnam, and South Korea. Also known as the Spring Festival or Chinese New Year, the holiday falls on a different day each year and typically lasts for 15 days. In addition, “each year in the Lunar calendar is represented by one of 12 zodiac animals included in the cycle of 12 stations or “signs” along the apparent path of the sun through the cosmos,” explains History.com.

Depending on your Lunar New Year animal, you might have different approaches to your social media marketing. Just for fun, we take a look at how your social media might play out based on your particular Lunar New Year animal. We all have something to learn from each of these animals in terms of making the most of your social media pages.

Rat

Birth years: 1924, 1936, 1948, 1960, 1972, 1984, 1996, 2008, 2020

Quick-witted and resourceful, the rat always replies to comments and questions in a timely manner. When someone posts a comment on the rat’s post, they respond within 24 hours, never leaving someone hanging. 

Negative online reviews? They’re kind and prompt, handling negative feedback with an eye toward resolving the problem quickly. They understand that addressing customer complaints directly impacts their bottom line: If customers see that you care about their needs, they’re more likely to buy from you.

Ox

Birth years: 1925, 1937, 1949, 1961, 1973, 1985, 1997, 2009, 2021

Stubborn and determined, the ox might have a harder time giving in if a customer wages a battle of words on social media via negative comments or reviews. Yet the ox is also patient and diligent, willing to resolve issues without losing their cool.

You can also count on the ox’s diligence in posting regularly on social media. A stickler for consistency, the ox is not likely to let more than a couple of days pass without posting on their pages.

Learn more: The Best 7 Social Media Tips for Small Businesses

facebook ad targeting

Tiger

Birth years: 1926, 1938, 1950, 1962, 1974, 1986, 1998, 2010, 2022

As this is the year of the tiger, it’s the tiger’s time to shine. Brave, confident, competitive and maybe a tad bit arrogant, the tiger has a magnetic personality that they love to share on social media. Their strength is posting local content featuring selfies, team members, customers, behind-the-scenes snapshots, and videos about their business.

From time to time, the tiger may need to tame their idealism with a dose of reality. Local content is great, but they need to share the spotlight with employees if they want more people to know about their business. With employee advocacy, where employees post about their business on their own pages, they can make a bigger splash on social media.

Rabbit

Birth years: 1927, 1939, 1951, 1963, 1975, 1987, 1999, 2011, 2023

Kind, responsible and quiet, the rabbit never misses a deadline. They’re action-oriented and aren’t likely to talk their followers to death. They would rather spend their time creating elegant works of art to post on social media.

The rabbit is also slightly sensitive, and their feelings might get easily hurt if someone criticizes them on social media. By relying on trusted advisors, the rabbit will have an easier time of responding to their reviews and comments without getting emotional.

Dragon

Birth years: 1928, 1940, 1952, 1964, 1976, 1988, 2000, 2012, 2024

As you might guess, the dragon is confident and outspoken, never afraid to ask for shares, likes and comments. When they post something, they expect a response — and they might grow impatient and breathe fire if they don’t get engagement right away.

The dragon is also highly intelligent and knows when to enlist help to increase their following and engagement. They’re likely to shine when they combine their energetic personality with the advice of experts who can advise them on various ad targeting strategies.

Learn more: Meet the Social Media Platforms: A Quick Guide to Facebook, Instagram, LinkedIn and Twitter

Snake

Birth years: 1929, 1941, 1953, 1965, 1977, 1989, 2001, 2013, 2025

The snake is a wise soul, always calculating the next best move on social media. They love to look at analytics to see how their posts are performing, both organically and through paid ads. 

With a tendency toward anxiousness, the snake has to work on tempering expectations. They’d like immediate results, but they’re willing to listen to sage advice from experts who help define their social media marketing strategy and pivot when needed.

Horse

Birth years: 1930, 1942, 1954, 1966, 1978, 1990, 2002, 2014, 2026

The horse brings enough enthusiasm for everyone when it comes to social media posting. They shine when making videos, which give them an opportunity to show off their animated personality, comedic talents and energetic spirit.

Preferring to work independently, the horse may need some convincing to let others help with their social media strategy. As long as the horse has a place in the spotlight, they’re likely to welcome the input of others.

Goat

Birth years: 1931, 1943, 1955, 1967, 1979, 1991, 2003, 2015, 2027

If you’ve ever seen goat yoga, you can get an idea of the goat’s energy: calm, gentle, easygoing and ever cheerful. They can easily empathize with customers who post a question or a concern and are able to find creative solutions to problems.

The goat can be a bit disorganized and could benefit from a social media platform like Rallio to keep track of their posting schedule. With a calendar in front of them and the ability to post in a few clicks, the goat gravitates toward technology that makes life easier and keeps them calm as they go about their day.

Monkey

Birth years: 1932, 1944, 1956, 1968, 1980, 1992, 2004, 2016, 2028

The monkey is about as curious as you’d expect, always happy to get to know customers, ask questions and engage with followers. They’re sharp, smart and eternally positive, never losing hope that their social media marketing efforts will pay off in the long run. 

Sociable and entertaining, the monkey does well posting quick Reels and Stories that let them show off their fun personality. They thrive on engaging directly with followers and building awareness for their brand.

Learn more: 3 Big Reasons You Need Influencer Marketing

Rooster

Birth years: 1933, 1945, 1957, 1969, 1981, 1993, 2005, 2017, 2029

The rooster is fun to have around at parties, never afraid to walk up to someone and strike up a conversation — a trait that serves them well on social media. They’re adventurous and funny, and, like the monkey, they do well posting short-form videos that grab followers’ attention.

As much as they love the spotlight, the rooster is also observant of how their followers like to engage. They work hard to gain loyal customers by listening to their needs and delivering results.

Dog

Birth years: 1934, 1946, 1958, 1970, 1982, 1994, 2006, 2018, 2030

It’s no surprise that the dog is helpful, unselfish, trustworthy and helpful. As part of your social media marketing team, you can count on them to take care of everyday tasks like responding to comments and reviews, following up on leads, and boosting content for better reach.

The dog may grow timid in the face of conflict, requiring them to lean on experts when crafting responses to negative online reviews. Yet they never hold a grudge and quickly brush off any unsavory behavior from their followers. 

Pig

Birth years: 1935, 1947, 1959, 1971, 1983, 1995, 2007, 2019, 2031

The pig is incredibly generous, always willing to work overtime and stay diligent with their social media marketing. They care about their customers and enjoy engaging with them to build loyalty and establish customer relationships.

Smart and outgoing, the pig is a customer favorite. They’re someone you can rely on to get the job done and to do it well. 

Which Lunar New Year Animal Are You?

Your Lunar New Year Animal gives you a good idea of your individual social media marketing style, but it’s not set in stone. As you read through the traits of each Lunar New Animal above, keep in mind that each of them has something to offer. 

With Rallio’s platform and services, you can take your social media marketing to new levels. Contact us to learn more.

Categories
Social

Facebook Ad Targeting Changes and What They Mean for Your Business

In case you missed it, Facebook ad targeting has changed.

On January 19, 2022, Meta began scaling back certain Facebook ad targeting options related to potentially sensitive topics, such as health causes, sexual orientation, religious practices and groups, and political or social beliefs.

The change comes amid rising concern with ad targeting that identifies people based on specific characteristics, such as health conditions, social causes or demographics. This means your ability to target people with hyper-precision is going to be somewhat limited moving forward.

It’s unclear whether we’ll see additional limitations to Facebook ad targeting in the future or if other social platforms, programmatic advertisers and search-ad providers will follow suit. Our best advice is to prepare for anything — especially because the targeting changes speak to broader privacy concerns that we’re seeing across the web and apps. In iOs alone, people now have the option to ask apps not to track their activity across the web.

The changes do not mean the end of targeting altogether, however. You can still make use of other Facebook targeting options that don’t rely on detailed targeting. Below, we’ve outlined some of these options to help you identify ways to tweak your campaigns based on the new ad-targeting parameters.

Broad Targeting

Keep your targeting broad by including gender, age and location in your targeting. Facebook will then work to show your ad to people who fall within these parameters.

Custom Audiences

Use other sources, such as customer lists, website or app traffic, or engagement on Facebook to create custom audiences of people who are already familiar with your business.

Lookalike Audiences or Lookalike Expansion

A lookalike audience is created from an existing audience and can help to optimize your reach. There’s also lookalike expansion, which allows Facebook to deliver ads beyond the standard “lookalike” range if there’s an opportunity to improve ad performance.

You can learn more about Facebook ad targeting options and how to review and edit your affected ad sets in this article.

Why You Need Local Content

In order to keep up with the changes and navigate around Facebook ad targeting limitations, businesses need to make sure their pages are filled with engaging, local content that makes people want to interact with your posts by liking, sharing and commenting on them.

faq about social media

As noted in this FAQ article:

“The key element that makes local social media, well, local, is that it shows the real side of your business. These posts are usually snapshots of the owners, employees, customers, product recommendations, how-tos, and other authentic-feeling images and videos.

It’s the difference between a post with a stock photo or a sales graphic versus a real photo or a video of a team member. When you see it, it’s instantly more relatable and engaging than something that feels like you’re being sold to.”

Why Is Local Social Media Important?

The nature of social media is that these are fundamentally social platforms. Your followers come to social media to engage with their communities and the brands they love. 

Getting to the point where a follower loves your brand takes time. They don’t follow your page and fall in love with you overnight. There’s a courting process, and you’ll need to do the work to take people from “follower” to “fan.”

With local social media, you’re better able to build a relationship with your audience. As you entertain, inform and inspire your audience with local posts, they’ll slowly gain trust and confidence in you. And with that trust comes engagement.

Related: 5 Big Reasons You Need an Employee Advocacy Program

employee advocacy and facebook ad targeting

Lean on Employee Advocates

Additionally, with the recent shifts toward consumer privacy, employee advocacy will become even more important. The changes to Facebook and Apple targeting mean it’s more challenging to reach consumers with ads or tracking alone. With their ability to target consumers curtailed, brands will need to rely more heavily on employee advocacy to get their messages heard. 

Employee advocacy posts will generate more organic reach and expand your network faster than you posting alone. Social Media Today reports that content shared by employees receives eight times the engagement of content shared on brand channels.

Consider the difference between a friend of yours sharing something about their company, versus a company sharing something about itself. You’re probably going to be more interested in what your friend has to say, right? That’s the power of employee advocacy. Not only are you able to crowdsource your social media, alleviating some of the burden of posting, but you also get greater exposure. Win-win.

If you have more questions about Facebook ad targeting, we’re always happy to help. Head over to rallio.com to explore our solutions or contact us today.

Categories
Social

The Best 7 Social Media Tips for Small Businesses

Social media can be a powerful tool, but it can also be overwhelming and confusing. As a franchise or small-business owner, you are inundated with social media tips and technology options. Which platform should you focus on? How do you get started? How the heck do you use Reels?

It’s enough to make many owners abandon social media marketing altogether. However, doing so will not allow you to reach your target audience effectively — and meanwhile, your competitors may be collecting followers like they’re going out of style.

Rather than throw in the towel, take advantage of the social media tips we have to offer in the article below. We’re here to demystify social media marketing and provide some clear, actionable steps you can take today.

1. Decide Which Platforms Make Sense for Your Business

Being on every platform isn’t realistic or necessary, so choose carefully and pick the ones that best align with your target customers, goals and budget. For example, if you’re trying to reach a younger generation, you might want to focus heavily on Instagram. On the other hand, if you’re looking to grow your email list or you have a physical store where you’re trying to attract customers, then you’ll want a presence on Google My Business and Facebook, too.

Focusing on just a couple of platforms helps you avoid getting overwhelmed with posting everywhere and trying to create content for too many platforms. It’s better to focus on the platforms where your customers spend the most time and do them really well — rather than spread yourself too thin and have your posts feel generic and lack engagement.

2. Know Your Platforms

Even if you’re active on multiple social media platforms, remember that they all have different users. The people who follow your business on Twitter are probably not the same people who follow it on Instagram or Facebook. 

As such, be sure to tailor your message for each platform. On Facebook, it might be fine to post a link over to one of your blog articles with a caption summarizing the article. On Instagram, you will need to post a photo with your caption and put the link in your bio if you want people to be able to tap the link. In other words, links are not clickable within Instagram captions.

Related: Meet the Social Media Platforms: A Quick Guide to Facebook, Instagram, LinkedIn and Twitter

social media platforms

3. Don’t Feel Like You Have to Post Every Day

It can be tempting to post something every day, but that’s not always the best course of action. If you’re short on time, maybe you post three to five excellent posts per week. 

Focus on quality over quantity; if you’re posting without aim or strategy, you’re just wasting your time. Instead, make sure anything you post is likely to bring in new customers and engage with existing ones.

4. Be Consistent

Consistency is key, too. Posting regularly keeps your page fresh and helps get your message out there more frequently. 

And if you’re worried about repeating yourself too much, focus on posting different types of content rather than different topics at the same frequency. For example, you could have a video post one day, a customer testimonial another day, and one more post featuring a product promotion or a closer look at your business behind the scenes. This way, your content will all feel unique.

5. Work on Engagement

Social media is a two-way street. You’ve got to give in order to get. If you’re not interacting with your audience, you’re missing out on chances to drive traffic back to your site and keep them engaged with your brand.

The best way to get attention on social media is by creating meaningful content and engaging with your followers — no matter how large or small they might be. The only way people will care about what you have to say is if they feel like you care about them first. Be responsive, helpful and entertaining. And don’t be overly promotional!

Other ways to increase engagement: 

  • Have a quick call-to-action on each post that links back to your website or encourages users to take some sort of action.
  • Consider running contests or sweepstakes through social media as a way to build followers and increase interest in your brand. Doing so allows you to collect names and email addresses from interested parties and increase traffic to your website or store.
  • Curate and create localized content. Post real photos of your store, staff, customers and products. Give your audience a glimpse of your world with fun photos of your pets, family or community.

6. Don’t Focus Just on Numbers

The number of followers you have won’t mean much if they aren’t actually interested in what you’re doing and aren’t likely to purchase anything from you. While it’s important to grow your social media following, it’s what you do with your audience once they follow you that matters.

We’ve seen our clients have great success not just with engaging with their audience and following up on questions, comments and reviews, but also boosting their content for greater reach. This enables more of your posts to be seen by people outside your immediate follower base.

Related: 4 Big Reasons You Need Localized Social Media Content

7. Use Technology

Trying to manage your social media accounts using a spreadsheet or a few bookmark folders is practically impossible — and it might give you a giant headache.

Instead, use a social media management platform like Rallio to help with social media marketing. Our platform lets you schedule posts ahead of time, upload photos and videos into your own library, respond to reviews and inbox questions, and activate your employees as brand advocates. 

You’ll also be able to see reports on how your content is performing — so you can make sure you’re reaching the right audience, optimizing your posts, and creating the most engaging content. Best of all, you can keep everything organized in one place so you can work on your social media management in just a few minutes each day.

Make Your Content Stand Out With Our Social Media Tips

Social media is a great way to increase your brand awareness and help put your company in front of new customers. For small businesses, it’s also a good way to get your name out there. 

And while going social is something all small businesses would like to do, not all are prepared or even equipped for the challenges that come with it. It’s not as easy as just signing up for the major platforms; you have to know how best to use them. With our social media tips, award-winning technology, and automated services, you can start making the most of your social media presence.

Categories
Social

Top 5 Social Media Trends to Watch in 2022

If you’re like most business owners, you’re wondering what the next big social media trends will be. After all, everyone is looking for an edge in this changing marketing world. Are we going to see new social media platforms in the coming years, or will existing ones continue to expand? 

It’s likely a “yes” to both of those questions, but the key point to keep in mind is that you want to be where your customers are both now and in the future. With that in mind, here are some of the top social media trends that businesses need to know for 2022 and beyond.

#1 Outsourced Content Creation

Content creation — like, really good content creation — is time-consuming. And for the most part, it isn’t going away anytime soon. The most successful brands will outsource their content creation to freelancers, influencers and agencies.

As of now, you can hire social media influencers on platforms like Instagram to promote your brand, product or services. You can also utilize employee advocacy to convey your message authentically and connect with customers who trust influencer marketing over brand marketing.

In a nutshell, if businesses create valuable content that people engage with, they’ll have a better chance of making a sale down the line. If you aren’t able to create that type of engaging content yourself, you can do two things: 1) invest in content creation services and 2) invest in employee advocacy to get your team involved with influencer marketing. Rallio’s platform includes our Activate app to help organize and formalize your advocacy program.

Related: Mini Case Studies: 3 Powerful Ways Our Technology Boosts Brand Reputation

#2 Closed Groups

One big social media trend of 2022 is that open groups will become less popular as more people begin using closed groups. On Facebook, you can invite a select group of followers to join your private Facebook group on a topic of interest related to your business.

So let’s say you’re a personal trainer. You can create challenges throughout the year and ask your followers to invest in your online personal training program. Your Facebook group can then include only people who have opted into your program.

These more exclusive groups enable users to have more meaningful interactions and build stronger personal relationships with their friends, family and colleagues. You’re able to create small-group conversations and connect with your target audience on a personal level. It’s also a free, organic method of gaining more followers and driving traffic to your other online properties, such as your business page, your website or a landing page.

#3 All Things Video

You may have noticed that your social media feeds have become flooded with videos in the past several months. From Instagram to Facebook to TikTok and everything in between, videos are dominating these platforms, and it’s important that you get on board with the trend.

Businesses and advertisers love videos for their ability to engage viewers and convey information more quickly than a picture or text could. Video is an important social media trend for businesses of all sizes because it allows you to show off your brand’s personality. Including video in your ads can also improve your ad results.

If you’re new to making videos, don’t worry! All you need is your smartphone, good lighting, and maybe a tripod to keep your phone steady as you film. If all that sounds like too much, just stick with your smartphone — but if you want to get fancy, check out this article with some videography tips.

Related: Your Best Cheat Sheet on Instagram Reels for Business

social media trends and instagram reels for business

#4 Instant Messaging and Chatbots

Instant messaging is already a huge presence in social, with platforms like Facebook Messenger, WhatsApp and Instagram direct messages ruling the roost. These messaging platforms give customers a direct line to your business if they have questions or need customer support. Therefore, it’s important that you have a system for checking these messages and responding to customers. 

You can also use platforms like Messenger to answer FAQ with automated responses, pre-screen job candidates, and help direct customers to the correct contact at your organization. If you need help setting up your automations, see this article from Facebook.

With chatbots, you can set these up on your website to handle customer inquiries in the same way, saving you time and effort while improving customer care. This way, as you drive traffic to your site from social, your chatbots can also step in to handle customers’ needs.

#5 Shifting Demographics

Every year, the average user age shifts slightly as more and more younger generations begin using social media and older generations adopt new habits on new or existing platforms. This means businesses will need to pay close attention to their social media strategies if they wish to engage with changing demographics and avoid being left behind by their competitors.

According to Pew Research, the social media user base has grown more representative of the broader population: “Young adults were among the earliest social media adopters and continue to use these sites at high levels, but usage by older adults has increased in recent years.” Pew adds that Facebook and YouTube are the most widely used platforms, with smaller shares of Americans using Twitter, Pinterest, Instagram and LinkedIn.

Additional research from HubSpot worth noting (see the link for more stats):

  • The top way marketers find their audience on social media is by researching relevant online communities like Facebook Groups and subreddits
  • Most marketers say short-form video content is the most popular content format for Gen X, Millennials and Gen Z
  • Facebook has over 2 billion monthly active users; eMarketer predicts Instagram will have over 1 billion in 2022

Social Media Trends Evolve, and So Should You

The landscape of social media is always changing, and in 2022, the evolution will be in full swing. The better you’re able to keep up with social media trends, the more prepared you’ll be to take advantage of what each platform offers.

Need help making the most of these social media trends? Head over to rallio.com and contact us to learn more about how we can work together toward your goals.

Categories
Social

12 Days of Local Content Ideas to Boost Your Following

In between sipping eggnog, exchanging white-elephant gifts and baking cookies, you still have to find time for posting local content if you’re a business owner. This time of year, as busy as it is for you personally, is also a prime opportunity to connect with your target audience. With local content, you can more easily reach the right customers at the right time and earn their business.

While the last few days of holiday shopping are upon us, you still have a chance to earn last-minute as well as after-Christmas and new-year business. In the spirit of the season, here are 12 days of local content ideas to ring in the new year on a positive (and profitable) note.

#1 Post Your Holiday Eats

What’s on your table or in your oven this holiday season? Everybody loves a good foodie post, so be sure to snap some photos of your holiday eats — even it it means taking photos of your catering order. With the latter, you can tag the local business where you purchased your holiday meal. 

Bonus tip: Add a recipe to your post to make it instantly more share-worthy.

#2 Give a Preview of Coming Attractions

What new products or services will you offer in the new year? Any plans to remodel your business, hire new staff, or open a second location?

You don’t have to give it all away in your post, but a sneak peek of things to come will get your followers excited and engaged. Even a simple progress photo or a glimpse of what’s to come is enough to spark conversation.

#3 Share a Historical Post

What were your most popular posts in 2021? Share a throwback photo to remind your followers of key highlights from the past year.

You could also share a “then and now” post if you have any photos showing the progression of a project over time, like an addition to your restaurant or the growth of a family puppy your followers know and love.

#4 Share Gratitude

A simple post expressing gratitude for your customers shows that you appreciate them. You could create a post on Canva.com saying “Thank you for supporting our business this year” and add a few emojis in the caption.

#5 Post a Testimonial

Also using Canva.com, create a testimonial post featuring a review from a customer. Alternatively, you could snap a photo of your customer and ask permission to post it along with their kind words.

#6 Get Your Employees Involved

Your employees are probably already snapping photos at work and posting them on social media. Why not incentivize them to post on your behalf? 

For example, hold an internal contest to see who can get the most likes and shares on a post that talks about your business. Reward the employee with a gift card to thank them for posting. If you need help tracking stats, Rallio’s Activate platform is the perfect tool for you.

Related: Quick Guide to Holiday Marketing on Social Media

#7 Hold a Giveaway

How about a New Year’s giveaway, such as a free product, discount or gift with purchase? Get the contest started during the last week of December. Ask your followers to like the post and tag a friend or three. Pick a random winner during the first week of January, and announced the winner on social media.

#8 Create a Holiday Greeting

Create a quick video with a “Happy Holidays” greeting from your team. Not only can you post it on social media, but you can send it out via email to your customers.

#9 Use Stories and Reels

With any post you create, you can share them to your Instagram Stories to increase reach. Consider also creating a holiday Reel with fun holiday music, filters and other features to make your post stand out.

#10 Offer a Freebie

If you’re planning to be open over the holidays, get more people in your location by offering a free gift with purchase. Post about it on social media to let your followers know when to come in for their freebie.

#11 Feature Your Neighborhood

Any businesses in your neighborhood with great decorations? Take some photos, post them, and tag the businesses in your post.

#12 Hold a Sale

Can you hold an after-Christmas or New Year’s flash sale? Let your followers know the details on social media!

Local Content Is King

Get set for another year of social media growth when you continually post local content on your pages. If you keep these local content ideas handy, you might just get inspired to come up with some ideas of your own.

If you need more help with your local content or you’d like us to take it off your plate completely, reach out to us at rallio.com.

Categories
Social

Meet the Social Media Platforms: A Quick Guide to Facebook, Instagram, LinkedIn and Twitter

So many platforms, so little time — ever have that feeling as you’re running your business? What’s more, you might not have a firm grasp of what each of the social media platforms has to offer or how they can benefit your business.

There’s no need to panic, however. We’ve got a quick guide to four of the major platforms to help you out. Read through the guidelines below and let us know if you need any further help making the best use of Facebook, Instagram, LinkedIn and Twitter for your business.

Facebook

Still the reigning social media platform champion with the most monthly users, Facebook had over 2.9 billion monthly active users as of October 2021. Love it or hate it, Facebook is still an important place to be if you want to get in front of your target audience. 

How it works: Claim a business page on Facebook that’s similar to your business name. If you are a franchisee that’s part of a larger system, your corporate entity might take care of this for you. With a business page, you have the ability to post local content, promote offers and events, and advertise your page and its posts, helping you reach more of your target audience.

In terms of advertising, you can go about it in two different ways:

  • Boost content from your page to increase reach
  • Create ads in Ads Manager, which offers more specialized targeting and functions

As for what to post on your page, take a look at 15 Social Media Content Ideas for Small Businesses for simple content ideas that will help you add personality and authenticity to your page.

social media content ideas

Instagram

Owned by Facebook, Instagram is primarily a visual platform that includes photos and videos, which you can post via Stories or Reels. Stories appear at top of the homepage, while Reels fall under a separate tab and can also be included on your profile page.

Instagram has evolved a great deal in recent years to make it a social media platform of choice for influencers and micro-influencers — that is, people who represent brands and serve as brand ambassadors. Influencers can include people who are paid to post on your behalf, people who post in exchange for free product, as well as employees who are incentivized to post about your brand.

With a potential advertising reach of roughly 1.4 billion monthly active users, Instagram is another key social media platform for reaching your target audience.

How it works: Claim a business handle that’s similar to your business name (again, this depends on your franchise organization’s social media guidelines). You can then post photos, videos, Stories and Reels, adding captions with hashtags to reach more of your ideal customers.

Note that when you create ads on Facebook, they’ll also post on Instagram since they’re owned by the same company.

See our post Quick Guide to Instagram Grid Layouts for information on how to organize your content for the greatest aesthetic appeal on Instagram.

instagram grid layouts

LinkedIn

With nearly 800 million members, LinkedIn is touted as the world’s largest professional network. Businesspeople from around the world use LinkedIn to connect with like-minded people in their industry and related sectors of interest. The social media network also includes groups encompassing a variety of topics, industries and thought leaders.

How it works: On LinkedIn, you can have both a personal and business page. The business page is best suited to the parent brand or franchisor, while your personal page works well for posting professional updates, news and expert insights.

As you grow your network on LinkedIn, you’ll create more opportunities for lead generation and referrals. This is the sweet spot of LinkedIn, being that it’s primarily a B2B social media platform.

How it works: To build your network, start with people you know. LinkedIn allows you to connect the platform to your own address book and email contacts so you can find people you know.

Once you make a connection, resist the urge to sell! Your first instinct might be to send a message about your products and services, but instead, make that first message about building rapport. Whereas a simple comment about a detail on the new connection’s profile page will go a long way toward establishing a professional relationship, a sales pitch will fall flat and scare them away.

Another tool you can use on LinkedIn is Sales Navigator if you want to more quickly build your professional network. With this paid tool, you can filter your search for new connections using different parameters, such as mutual connections. Be aware that LinkedIn limits the number of new connections you can add weekly.

Related: 3 Big Reasons You Need Influencer Marketing

influencer marketing

Twitter

When you think of Twitter, think short and sweet. This social media platform is akin to a microblogging site where your posts must be no longer than 280 characters. This means you need to get your point across quickly, clearly and succinctly.

With Twitter, you can expect to have a tougher time building a local audience and customer base for your specific location. Instead, your greatest impact among the 436 million people using the site will be in posting content that builds brand awareness, establishes thought leadership, connects you with potential partners and industry leaders, and creates a personality for your brand. 

How it works: Post images, videos and links. Share content from other accounts, reply to tweets, and share and like other tweets. As with Instagram, include hashtags to generate conversations around a topic. Don’t overdo it though; remember, less is more on Twitter. You can also advertise on Twitter, but your budget might be better spent on Facebook and Instagram.

You can also use your own personal Twitter account to build your following on Twitter. Keep it professional and related to your business, and follow the same rules as you would with your business Twitter account.

Now That You’re a Social Media Platforms Guru …

You’re ready to start posting! With a basic understanding of how each of these four social media platforms works, you’ll have a greater impact in achieving your marketing goals. 

With Rallio, you get one dashboard for all four of these platforms, so you’ll have a single login with multiple posting and advertising capabilities. Our team of experts can also help you figure out what to post, when to post it, what to advertise and how to build your following. Contact us via rallio.com to schedule a free, no-obligation demo today.

Categories
Social Uncategorized

11 Days of Instagram Caption Ideas

In our last post, we explained Instagram grid layouts — an easy way to make your page look like one cohesive work of art instead of a random series of photos. Now that you’re an Instagram grid guru, you might be wondering, what do I post on Instagram? Glad you asked — because we’ve got Instagram caption ideas to spark your imagination!

The captions below are not “cut and paste,” meaning you will need to customize them for your business. Obviously, you also need your own photos to post. However, with these Instagram caption ideas in hand, you’ll have plenty to work with when you’re snapping photos and figuring out what to post.

What other Instagram caption ideas can you come up with? Challenge yourself to get creative and think outside the square — the Instagram square, that is. Snap some personalized photos, add your own caption and hashtags, and create a grid layout of your own to start making the most of your Instagram profile.

Related: Quick Guide to Instagram Grid Layouts

Instagram grid layouts

#1 Get a Case of the Mondays

Play off the day of the week, like Mondays and Fridays. It’s a relatable topic that everyone understands and probably has an opinion about.

Example: I don’t know about you, but I like Mondays. ?? I actually wake up excited to start a new week. It’s true: Love what you do, and you’ll never work a day in your life, including Mondays. Anyone feel the same way?

#2 Quote Somebody

Quotes are one of the easiest types of posts you can create. Throw a quote into a nice layout (Canva.com makes it easy), and voila! There’s your post.

Example: “Folks are usually about as happy as they make their minds up to be.” — Abraham Lincoln

#3 Talk About Your Industry

Post something about trend in your industry that your followers would want to know more about. You’re the expert on something, so share your knowledge!

Example (for a marketing company): Video will continue to be a dominant focus on Instagram going forward. Comment below and let us know: Are you using video in your social media content? Why or why not?

#4 Post a Testimonial

Ask a happy customer to give you a review, and get their permission to take a photo of them. Nothing is more powerful than the words of someone who loves your brand!

For this example, use your customer’s own words, shortening it as needed for purposes of a caption. If the customer is OK with it, tag them in the photo and ask them to share the post on their own profile. 

#5 Post a How-To

Take a video of yourself explaining how to use one of your products or services. Keep it short and sweet but helpful, too.

A furniture company could post a video explaining how to care for a leather sofa. A beauty brand could post a tutorial for applying face serum. The possibilities are endless!

#6 Post an Offer

Offers shouldn’t be the bulk of your page, but they can be sprinkled in. Make sure it’s aesthetically pleasing and doesn’t look like a giant “Sale!” sign. You can easily grab a nice product photo from your website and add a caption that explains the offer.

Example: Don’t miss out! For three days only, get free shipping and 25% off your order when you spend $99. Head over to the link in our bio to snag this deal before it’s gone!

Related: 15 Social Media Content Ideas for Small Businesses

social media content ideas

#7 Post a Giveaway

Like offers, giveaways can be mixed in among your regular content to gain engagement and get your followers excited about your page. Try partnering with another brand to collaborate on the giveaway.

For this example, spell out the contest rules clearly and make sure you add in language that encourages people to follow and engage with your brand.

#8 Post a Behind-The-Scenes Photo

Who started your company? Who’s your star employee of the month? What fun events do you do as a team? Get snapping and tell your followers about it!

Example: This is Christie. She runs our front desk like a boss and always has a smile on her face. She also makes the best German chocolate cake this side of the Colorado River, and she has three adorable beagles she sometimes brings to work. Leave a comment below and give Christie a shoutout!

#9 Post a Fun Fact

Again, you’re the pro. What information can you share with your followers?

Example for a cleaning company: Ever feel like your floor is constantly getting dirty? Cut down on the dirt and germs by removing your shoes every time you walk in the door. If you have pets, consider purchasing pet-friendly paw wipes to reduce the amount of dirt tracked inside.

#10 Make a Prediction

What industry predictions can you make? Pull out your crystal ball, and take a few wild guesses!

Example: Here it is: our top three predictions for the latest and greatest in [XYZ industry] trends for 2022.

  • Prediction 1
  • Prediction 2
  • Prediction 3

What about you? What are your top predictions?

#11 Focus on the Little Things

Like a day of the week, talking about small, relatable topics has a way of connecting with your followers.

Example: Never underestimate the power of a smile from a stranger, a chocolate chip cookie hot out of the oven, and fresh, clean sheets on the bed. Today, we are grateful for all the little things.

Instagram Caption Ideas Are Easy Once You Get Rolling

You’ll notice that the ideas above are repeatable, so you can recycle the same ideas with different captions and photos to keep your content fresh. You’ll never run out of content this way!

Of course, not everyone has time to post on Instagram if you’re busy running your business. Does your business need help posting more frequently? Contact us at Rallio and we’ll help you out!

0

Skip to content