
What does your brand’s social media look like these days? Is the engagement flooding in, or are there crickets on your posts?
With over 5.41 billion social media users worldwide, representing almost 66% of the global population, mastering social media engagement is no longer optional – it’s essential for business success.
In this blog, Phoebe Hudson, Senior Account Strategist, will talk about how to increase social media engagement so that more consumers will be talking about your brand and buying your products.
My Expert Opinion on Social Media Engagement
Social media engagement has evolved far beyond simple likes and shares in today’s day and age. According to recent data, users spend an average of 2 hours and 21 minutes daily on social platforms. That’s a huge chunk of the day!
What’s particularly noteworthy is that 61% of consumers now discover new businesses through social media. Not only are social media users sharing their own thoughts, but they’re also engaging with everyone from influencers to brands. Social media platforms, from TikTok to Facebook, are prime territories for building meaningful connections with your audience.
Once a consumer finds your brand, you have to keep them interested. That’s why social media engagement plays a vital role not only in maintaining relationships with existing customers, but also in driving business growth through new customer acquisition.
The most successful brands understand this. That’s why so many of them are turning to social media engagement tools that help them post, manage, and engage with their preferred customers on social media. If generating content feels like a heavy lift, you might want to look into some of these tools to make your social media management easier than ever.
What is Social Media Engagement?
Social media engagement encompasses all interactions between your brand and its audience across social platforms. These interactions can include:
- Likes, comments, and shares
- Direct messages and mentions
- Saves and bookmarks
- Click-throughs
- Video views
- Story interactions
Social media engagement rates can vary, depending on the type of content and the platform. For instance, TikTok leads with engagement rates up to 7.5% for smaller creators, compared to Instagram’s 3.65%.
Of course, engaging content on social media isn’t just about collecting likes and comments. It’s pretty important for your bottom line, too. When your audience actively engages with your content, it fosters authentic trust in your brand and helps build brand loyalty among your followers.

High engagement also increases your content’s visibility through platform algorithms. This creates a snowball effect that amplifies your reach organically. This enhanced visibility translates directly to brand growth.
Why Engagement Drives Success
High social media engagement rates directly correlate with business success for several reasons. The first is that it builds trust. With 69% of consumers trusting influencer endorsements more than traditional ads, there’s a lot of power that lies in your social media presence.
It’s also a revenue generator. Brands that respond to social media inquiries within 24 hours are likely to see improved customer retention and sales. When you respond to customers, it shows you care. When you care, your customers care, too.
Creating engaging social media content is also a fantastic way to boost your brand awareness. Higher engagement rates result in increased visibility in platform algorithms and expanded organic reach.

Ultimately, you can gain valuable insights into your customers’ preferences through their engagement with social media. Engaged audiences will often provide valuable feedback and insights through their interactions.
How to Build a Social Media Engagement Strategy
Social media management is so much more than just posting a few graphics and calling it a day. In today’s world, creating an effective social media engagement strategy requires a multifaceted approach.
This starts with selecting the right platform. When it comes to engagement, social media is all about where you post. You need to focus on platforms where your audience is most active. Audiences can’t engage with your posts if they never see them. For example, if you are a B2B brand looking for high-powered decision makers, LinkedIn might be a better choice for you than Snapchat.
You should also diversify your content formats. Don’t just post all static posts on Instagram. Throw in a few Reels and Stories, too. Not only will this keep your audience interested, but it also helps social media algorithms, too.

Timing also matters. Conduct research to determine when your audience is most active on each platform and incorporate that information into your social media engagement strategy.
Speaking of research and data, like anything else in digital marketing, you need to make data-driven decisions to increase social media engagement. Tie your goals to measurable metrics so you have a clear picture of what is working and what isn’t.
Finally, always focus on building a community. When you prioritize authentic, conversation-driven content, it feels less forced. This encourages conversations to happen naturally on your posts.
Proven Tactics to Increase Engagement
If generating engagement feels overwhelming, don’t worry! Here are some tried-and-true engagement techniques for social media that will help your posts garner more likes and comments.

- Make your content interactive! Engagement questions on social media are a sure-fire way to generate a comment or two. You can also use polls in stories or encourage engagement through likes, shares, and comments. You know, there’s a reason why so many YouTubers say, “If you liked this video, don’t forget to like, share, and subscribe!”
- Incorporate user-generated content, or UGC. People love to see other real people using your products. UGC is always a good way to showcase your brand in a way that people will be itching to engage with.
- Engage back! Don’t forget to be social on your social media. Eighty percent of consumers expect brands to respond within 24 hours. Responding to comments or messages promptly shows your audience that you are engaged and appreciate their questions.
- Incorporate social media trends. Trending audios and fun dances can help your content find its way to TikTok’s FYP or Instagram’s Discover page. The more eyes on your content, the more engagement you’ll generate. Just make sure to use these trends thoughtfully and always stay true to your brand.
Measuring Engagement That Matters
Making data-driven decisions is the key to marketing success. As you work to increase social media engagement, don’t forget to track the right metrics to see if your hard work is paying off.
Some of the most important KPIs include:
- Engagement Rate
- Comment Rate
- Share/Save Rate
- Response Time

Once you understand the type of content your audience wants to engage with, you’ll be able to refine your strategy to provide them with more of what they want.
How Rallio Helps
As you can see, there is a lot that goes into generating content that your audience will be excited to engage with. That’s where social media engagement tools, like Rallio, come in handy.
With Rallio, you’ll gain access to a unified dashboard that allows you to manage engagement in one centralized location. The integrated inbox makes it easy to track messages from multiple platforms. The dashboard also provides a unified view of all the analytics you need to track your content’s progress.

You can also use the included AI tools to tailor your content to each specific platform and audience, as well as respond to comments and messages faster than ever. With AI growing by leaps and bounds, it only makes sense to incorporate it into your social media engagement strategy!
FAQs
1. What does social media engagement actually mean?
Social media engagement refers to any interaction users have with your content on social media platforms. This includes likes, comments, shares, saves, clicks, and direct messages.
2. Why is engagement more important than followers?
Engagement is far more valuable than follower count, as it indicates a genuine audience connection and the effectiveness of the content. High engagement means your content resonates with your audience, builds trust, and is more likely to be amplified by platform algorithms. Followers can be bought, but genuine engagement cannot.
In fact, recent studies have shown that micro-influencers with smaller follower counts often achieve higher engagement rates than accounts with millions of followers. That’s because their followers are more engaged and connected with the content the account is posting.
3. How do I increase engagement on my posts?
To increase your social media engagement, focus on creating authentic content that encourages interaction. Key strategies include posting when your audience is active, using a diverse mix of content formats, asking questions and encouraging discussion, and sharing UGC. Heavily engaged brands also understand that engagement shouldn’t be one-sided. You should always respond quickly to comments and messages to show your audience that you care about the connection that is forming.
4. What’s a good social media engagement rate?
The definition of a good engagement rate varies depending on industry and platform. However, a good engagement rate is typically:
- LinkedIn: 6.5%
- Facebook: 5.07%
- TikTok: 4.86%
- Threads: 4.51%
- YouTube: 4.41%
- Pinterest: 3.46%
- X (Twitter): 2.31%
- Instagram: 1.16%
Keep in mind that these benchmarks will vary by industry and audience size, with smaller, niche accounts typically seeing higher engagement rates than larger ones.
Increase Your Social Media Engagement Rates with Rallio
When you want to know how to increase social media engagement rates, Rallio is the tool to turn to!
Whether you’re running a nationwide franchise, a local brick-and-mortar store, or a busy ecommerce business, Rallio can help you:
- Improve brand reputation on social media: Our AI Playbook ensures every caption, image, and response aligns with brand voice, industry regulations, and tone guidelines.
- Generate more positive reviews: Use REVV, our review acceleration tool, as a way to streamline feedback collection and enhance your online reputation.
- Respond quickly to customer concerns: With our unified dashboard, you’ll never miss a review ever again! Use our AI to respond to reviews swiftly and efficiently every time.
- Tailor content to specific platforms and audiences: Create high-quality content in our Content Creator and seamlessly schedule it across your preferred platforms.
- Track your progress with advanced analytics: Get powerful analytics that reveal how your content, pages, and reviews perform across social media.
Are you ready to focus on consistent and authentic social media engagement? Request a free, no-strings-attached demonstration today!









































