Rallio – Social Media for Franchises, Small & Local Business

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Case studies

Case Study: How Business Alliance, Inc. Boosted Their Social Media Presence with Rallio’s Corporate Content Proposal

Business Alliance, Inc. (BAI), also known as the Great American Franchise Resource, has been a prominent Franchise Opportunity Brokerage firm in the U.S. since 1991. With a commitment to excellence and integrity, BAI connects aspiring business owners with high-quality franchise opportunities across various industries through a nationwide network of over 250 Registered Franchise Consultants.

Challenge

Despite their longstanding success, BAI recognized the need for a more robust and industry-focused corporate content strategy for their brokers. They aimed to elevate their online presence, engage their audience effectively, and provide valuable insights into the franchise industry.

Solution

In addressing their content strategy needs, BAI turned to Rallio, a leading platform that provided a corporate content proposal for social media. Rallio’s tailored approach aligned seamlessly with BAI’s goal of positioning their brokers as thought leaders in the industry, staying current with the latest developments in the franchises they represented.

Rallio’s corporate content proposal offered a comprehensive solution, combining curated content, industry insights, and a strategic posting schedule. This allowed BAI’s brokers to maintain an active and influential presence on social media platforms, fostering engagement with their audience.

Results

The impact of implementing Rallio’s corporate content proposal was evident in the substantial growth of BAI’s social media metrics over the course of a year.

Before Rallio (January 2022 – December 2022):

  • Followers: 12.2k
  • Avg Daily Post Engagements: 19 per day
  • Published Posts: 5,065

After Rallio (January 2023 – December 2023):

  • Followers: 20.4k (67.2% growth)
  • Avg Daily Post Engagements: 34 per day (78.9% growth)
  • Published Posts: 6,651 (31.4% growth)

Key Takeaways:

  1. Increased Follower Count: BAI experienced a substantial growth of 8.2k followers, representing a remarkable 67.2% increase. This surge indicates improved brand awareness and a growing audience interested in BAI’s franchise offerings.
  2. Enhanced Engagement: The average daily post engagements increased by 15 engagements per day, showcasing a significant 78.9% growth. This highlights the effectiveness of Rallio’s content strategy in capturing and maintaining audience attention.
  3. Expanded Content Output: The number of published posts increased significantly by 1,586, demonstrating a noteworthy 31.4% growth. This showcases the scalability and efficiency of Rallio’s corporate content proposal in supporting a consistent and impactful online presence for BAI’s brokers.

Conclusion

In conclusion, the collaboration between Business Alliance, Inc. (BAI) and Rallio has been transformative for BAI’s social media strategy. Recognizing the need for a dynamic corporate content approach, BAI’s partnership with Rallio resulted in substantial follower growth, a doubled daily post engagement, and a significant increase in published posts. This success underscores the efficacy of Rallio’s strategy, positioning BAI’s brokers as industry thought leaders and expanding their online community. This case study exemplifies the vital role of a strategic content strategy in the digital age, emphasizing the potential for businesses to elevate their online presence and establish themselves as leaders. BAI’s partnership with Rallio sets a precedent for leveraging social media as a powerful tool for growth, providing valuable insights for businesses aiming not just for numerical expansion but also for cultivating a more engaged and loyal audience.

Working with Rallio to supplement our current efforts on social media has been a big help.  They quickly learned our brand voice and objectives and curated quality content that align with our goals.  It’s great to know we have a partner supporting this key part of our business.

– Brandon Clifford, Chief Operating Officer, Business Alliance, Inc.
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Case studies Uncategorized

Case Study: How Dream Vacations Enhanced their Social Media Presence with Rallio Local Services

Dream Vacations is a prominent franchise brand under World Travel Holdings, a renowned travel agency and cruise agency franchise company. Dream Vacations specializes in offering comprehensive vacation experiences to customers worldwide. Entrepreneurs have the opportunity to invest in and operate their very own Dream Vacations agency, providing expert trip planning and booking assistance to help customers fulfill their dream vacations.

Challenge

In the competitive travel industry, having a strong online presence and engaging with a wide audience on social media is essential for success. Dream Vacations recognized the need to enhance their social media presence and boost engagement with their target audience. They aimed to connect with more potential customers, inspire travel enthusiasts, and promote their exceptional vacation offerings.

Solution

To address their social media challenges and meet their goals, Dream Vacations turned to Rallio and opted for the Rallio Local program. The Rallio Local program offered a comprehensive solution to their needs, assigning a dedicated Social Strategist who would take charge of their social media presence. This strategist was responsible for creating and scheduling content, actively responding to inbox messages and reviews, and optimizing their online reach through weekly ad spend.

Key components of the solution provided by Rallio Local included:

  • Dedicated Social Strategist: Dream Vacations had access to a skilled professional who understood their business and industry and could craft engaging content tailored to their audience.
  • Content Creation and Scheduling: The Social Strategist managed the creation and scheduling of posts across multiple social media platforms. This ensured a consistent and appealing online presence.
  • Inbox and Reputation Management: Prompt and professional responses to inquiries, comments, and reviews were provided to maintain a positive online reputation and customer satisfaction.
  • Ad Spend Optimization: The Rallio Local program included a strategy for utilizing weekly ad spend effectively to reach a broader and more targeted audience.

Results

 The implementation of Rallio Local services had a significant impact on Dream Vacations’ social media presence. Here are the results achieved from January 1, 2023, to October 19, 2023:

  • Followers Increased by 10.01K: Dream Vacations experienced a substantial growth in their social media following, indicating an expanded reach and influence within their niche.
  • Average Daily Post Engagements Increased by 147: The engagement rate on their social media posts rose significantly, showcasing the effectiveness of their content strategy and audience interaction.
  • Published Posts Increased by 3,170: A substantial increase in published posts demonstrated the consistent and active presence of Dream Vacations on social media platforms.
  • Post Engagements Overall: 135,514: The total post engagements reflected the success of the Rallio Local program in building a more interactive and engaging social media community around the Dream Vacations brand.

Conclusion

In conclusion, Dream Vacations’ partnership with Rallio Local enabled them to strengthen their social media presence, engage with a wider audience, and realize impressive results in terms of follower growth and engagement. By leveraging the dedicated expertise of a Social Strategist and a comprehensive approach to social media management, Dream Vacations was able to inspire more travelers and promote their vacation experiences more effectively. This case study demonstrates the power of strategic social media management in driving business success in the modern travel industry.

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Social

New Year, New Ways to Liven Up Your Social Media

Before the new year rolls in, social media marketers are always trying to come up with new and creative ways to advertise their brands on social media. After all, this is the time of the year when everyone’s making New Year’s resolutions, and small businesses are no exception. As we get ready to ring in 2023, consider the following social media content ideas while putting together your content calendar for the new year — and set yourself and your business up for 12 months of social media success.

1. Behind-the-Scenes Content

  • Go behind the scenes to show what it’s like to be a small-business owner. People want to know more about your life and how you run your business. Share challenges that you’ve faced, how you overcame them, and what the future holds for you in 2023.
  • Show your office or retail space. Do you have an open-concept loft or a home office with pets roaming around? A studio space where people take classes? A retail shop where employees work hard to get everything just right before opening up for the day? Be sure to take a lot of photos and videos that showcase your space.
  • Share what it’s like to work at your company through pictures and stories. It’s so important for companies to show their employees’ passion and dedication, especially when they’re all working toward the same goal.

2. Share a Project

  • Share a project that your company has completed. A great way to start the new year is by looking back at all the projects you’ve finished in the last 12 months. You can share these on your social media channels to show how far you’ve come, and it may even inspire others who are stuck on something or feel like they aren’t making progress.
  • Share a project that’s in progress. If you’re working on something in the new year, share a sneak peek! Whether it’s an upcoming event, a grand opening, or a seasonal product launch — sharing more about what’s happening will get your followers excited for what’s next.
  • Share a project that’s special to you. What’s a project that’s near and dear to your heart? Show photos and caption them with your thoughts on what makes this project so special.

3. Feature a Team Member

  • Highlight a team member’s accomplishments! Show the team member in action, either by taking photos of them doing what they do best or showcasing their skills through video. This will show your audience that you have great people working for you and that they are capable of producing results.
  • If possible, include other members of the company in these posts as well so your fans can see how everyone works together as one unit to achieve success.

4. Introduce Your Community

  • It’s all about the people. So why not show them off a little? Introducing your community to your social media audience is an excellent way to get people interested in your business.
  • This can mean anything from sharing pictures of your employees, celebrating milestones for customers, or even just sharing information about what it’s like to work at your business.

Related: Holiday Content Ideas to Brighten Your Social Media Pages

5. Create a Special Offer

  • One popular way to create a special offer is to make it exclusive only to your followers. Offer something that no one else can get, like a discount or a special deal.
  • You can also offer something valuable that isn’t available anywhere else. If you’re selling T-shirts, maybe you can give away some limited-edition shirts if people share your post with friends and tag them in the post.

6. Post a Roundup of Good News

Posting about good news is a great way to show your followers that you’re an organization with heart. It’s also a great opportunity to highlight some of your employees’ work and what they’re doing for their communities.

7. Create an Infographic on a Timely Topic

Visual content is more likely to be shared on social media than text-based posts, so infographics are a great way to get your message across in an easy-to-digest format. Infographics can be especially useful if you’re trying to educate your audience or simply provide them with interesting facts about a relevant industry or topic.

8. Post a Listicle With Tips Based on What People Search on Google

People love lists — they make it easy to digest tips and information quickly and efficiently! Try coming up with tips related to your business, such as “10 ways to save money at home” for a money expert or “5 ways to get your kids to eat vegetables” for a nutrition coach.

9. Generate Guest Posts

If you have an industry expert willing to write a guest post for your blog, ask them! It’s an easy way to keep people coming back to see what they have written about, while also promoting their work.

10. Create How-To Content

People love learning how to do things, especially when it comes to social media. Create a simple how-to guide or video for your audience with step-by-step instructions on how to use your product or service.

These ideas can help you get your company in front of more people.

As we begin a new year, don’t be afraid to experiment with new styles or formats on social media. The more comfortable you become with trying new things, the better positioned you’ll be for success in 2023. The tips above should help you generate a healthy amount of social media content every week. And ultimately, these ideas will help you get more engagement on your social channels, grow your audience, and build your business.

Learn more: 120 Killer Social Media Content Ideas Your Audience Will Love [Infographic]

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Social Uncategorized

Top Trends in Social Media Marketing for 2023

Social media marketing has undergone a lot of changes over the past decade. Some of these changes have been for the better, some for the worse, and some are still up in the air. But regardless of how you feel about social media marketing, you can’t ignore it if you’re hoping to grow your business. As we get ready to start a new year, we’ll explore some of the top trends in social media marketing that will affect your marketing strategy in 2023.

1. Marketing Automation

Marketing automation is the use of software to automate marketing tasks. It’s a way to increase efficiency, save time and money, and help you get more out of your existing resources. You might already be using some form of marketing automation for social media or email marketing campaigns; this trend will make it easier for you to expand your existing programs or start new ones.

The software platforms we’re seeing today are more flexible than ever before, which means they can accommodate both small businesses with limited resources as well as larger companies with big budgets. If you haven’t yet tried a tool like this yourself but have always thought it would be useful in your business, now is the perfect time. Be sure to check out Rallio’s dashboard and mobile app with integrated artificial intelligence for an easy way to create, automate, and manage social media content and online reviews.

2. Social Commerce

Social media is becoming more and more important for e-commerce. If you want to get ahead of the game and make sure your business is ready for 2023, you need to make sure your brand is set up for e-commerce on Facebook and Instagram (at a minimum). Use the platforms’ built-in shop tools and advertising options to promote your products or service offerings online throughout the year and make it easy for people to complete their purchases from the apps.

3. Augmented Reality

Augmented reality is a technology that integrates digital information with the user’s environment in real-time. It has been around for decades, but the emergence of AR-enabled smartphones has made it ubiquitous.

Augmented reality can be used to enhance marketing and sales by providing visual aids for customers who are shopping online or in person. For instance, if you’re shopping for a sofa, you might be able to get an idea of what it would look like in your living room with the help of augmented reality.

The technology also makes it possible for companies to provide virtual tours of their products and services, allowing potential customers to get a feel for what they’re buying before committing. It can also help businesses develop more personalized approaches to customer service by providing workers with information about each individual’s preferences and needs at any given time.

4. TikTok as SEO

Among the top trends in social media, you cannot ignore TikTok. This popular app that allows you to make short videos with music and effects, share them on social media, and engage directly with your audience. TikTok has surged in popularity among Gen Z in particular as a way of finding local businesses (for example, locating somewhere fun to eat). As such, there’s some chatter that TikTok is giving Google a run for its money as a search platform.

As the use of this platform continues to grow and evolve, it will only become more useful as a marketing tool for small businesses. Overall, the consumption of short videos is on the rise on all social platforms that support video uploads. If you’re looking for ways to reach new audiences or build up your brand recognition among certain groups, consider using TikTok as part of your marketing strategy in 2023 and beyond.

5. Social Media Increasingly Used for Customer Service

Social media is a great way to engage with customers, resolve issues quickly, and provide support. Social media channels can be used as customer service channels, especially if you have a large number of followers or subscribers. Social media is also an effective method for communicating with your audience in real-time. Companies that embrace this will have an advantage over their competitors that do not have the same understanding of social media as a customer service channel.

6. Interest Over Reach

Increasingly, engaging content is taking priority over accounts with a large follower count. This means that algorithms are favoring content of a viral nature — say, a cute puppy snoring or a mom ranting about prioritizing mental health — rather than accounts that have a high volume of followers. This is because the ability for viral content to spread and reach more people is generally more valuable than follower counts.

This trend makes sense when we think about how many times we’ve seen memes or videos go viral on social media — which are often funny, relatable, controversial, or just plain weird. The reason they get so much traction is simple: they’re shareable.

7. Nano Influencers

Nano influencers are micro-influencers who have a small following. They are becoming more popular than macro-influencers because they have a higher engagement rate and are more likely to be authentic and trustworthy. They’re also more likely to be active in the community, which is important because your brand needs to align with their values in order for them to feel comfortable endorsing you.

8. Audio Social Media

Although audio is not a new marketing medium, considering the popularity of podcasts, playlists, and radio to advertise brands. However, it has only recently emerged as a social media platform. Clubhouse, for one, is one of the leaders in the audio social media space and is growing in popularity.

One of the key benefits of audio social media over other forms of other marketing is that these platforms are interactive. Unlike a podcast, for example, a social platform like Clubhouse enables users to engage with brands just as they would on other social platforms. So, if you have a message that you want to get heard, consider implementing audio social media in 2023.

Social media is only going to grow in importance in 2023. Make sure you’re keeping up with the top trends in social media.

Social media isn’t going anywhere in 2023. It’s a channel that provides direct access to your customers and can help you understand them better than any other type of marketing. That’s why it should be a top priority for every business in 2023: as more people use these platforms, they will become even more important for businesses.

At the same time, the means of using these platforms and integrating them with your overall marketing strategy are certainly evolving. Make sure you’re aligning with the top trends in social media marketing above, and you’ll be in great shape with your marketing in the new year. For more help improving the results of your social media marketing, reach out to us at Rallio.

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Social

Holiday Content Ideas to Brighten Your Social Media Pages

It’s that time of year when everyone is looking for inspiration for their social media posts. You’ve no doubt seen a lot of them already, with people sharing pictures of their Christmas trees, wishing one another happy holidays, and sharing their best Rudolph jokes. Unfortunately, people may start to grow weary of seeing the same kind os posts in their feeds. The good news is that there are plenty of fresh ideas you can use to brighten up your social media pages this season! Check out some of our favorite holiday content ideas below.

1. Holiday Quotes and Visuals

For a holiday-themed post, you can use quotes to inspire your audience. You can do this by using a quote that is directly related to the holiday or one that is relevant to your brand and/or audience.

If you are posting on Instagram, make sure the quote is visually pleasing and easy for people to read. Share it to your Story to help increase exposure.

2. Giveaways and Contests

Giveaways and contests are a great way to get people to engage with your brand by getting them excited about the chance to win something. They’re also a good way to incentivize people to purchase your products — even if they don’t win a prize. Simply offer a small discount to anyone who enters the giveaway to encourage more sales, while also promoting engagement with your social media pages.

Related: Quick Guide to Holiday Marketing on Social Media

3. Holiday-Themed Posts

Holiday-themed posts are a great way to engage your audience. Think about what type of holiday-themed content you would like to create; this can be something as simple as sharing a photo from your holiday party, or it could be more complex, like a video or a podcast episode focused on the holidays. As long as it’s authentic and locally focused, it’s likely to resonate with your audience.

4. Holiday-Related Articles, Blog Posts & Press Releases

Holiday-related articles, blog posts, and press releases are a great way to build trust with your audience, promote your brand, and boost SEO. Try writing a few how-to, inspirational, or holiday-themed posts (much like this one) to get your audience in the holiday spirit.

5. Holiday Tips and Tricks

What are some of your holiday hacks for avoiding the crowds, scouting out great deals, enjoying local light displays, or hanging Christmas lights? Create a post or a video with some of your favorite tips and tricks. Invite engagement by asking your audience to share theirs in the comments section.

6. Holiday E-Books

Holiday e-books that you give away as a free download can help to grow your email list for use in later marketing campaigns. Include a link to download the e-book in the post, as well as an excerpt from one or two chapters of what’s inside. You can also give away a free chapter of a longer book if it makes sense for your business.

7. Behind-the-Scenes Content

Have you ever wondered what goes on in the offices of your favorite brands? Customers love peeking behind the curtain, so give them a look at what it’s like to work for your company. Showcase employee culture with photos and videos showcasing office events or employee testimonials. Let customers see where everyone works together to get things done. Use this content to show off what makes your company a great place to work.

Make the holidays meaningful for your customers with these holiday content ideas.

Holiday content is a great way to make the holidays meaningful for your customers. Whether you’re a retailer, a service provider or in another industry, holiday content can help you build brand awareness and attract new customers. By adding some seasonal flair to your marketing strategy, you can boost sales and conversions while keeping your social media pages fresh and exciting.

With these holiday content ideas in mind, you’re ready to start brainstorming your own holiday posts! We hope this list has given you some inspiration for what to post on social media throughout the holiday season.

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Case studies

Case Study: How Premium Service Brands Franchise Boosts Social Local Presence With Rallio

Premium Service Brands is a multi-brand franchisor with franchisees in a variety of home services niches, including painting, housecleaning, plumbing, and garage door services. The company has tapped into a lucrative market of homeowners who would rather pay someone to complete home improvement and services projects than do it themselves. By saving homeowners time and providing expert help in eight different verticals, Premium Services Brands has grown into an industry leader. 

Challenge

Premium Service Brands prides itself on providing franchisees with the training and support they need to carve out a lucrative niche within their industries. Franchisees are able to take advantage of:

  • Expert training and guidance from the corporate leadership team
  • Marketing and advertising research and strategies for franchisee territories
  • Established brand presence and credibility
  • Franchise management resources designed to help franchisees succeed
  • Support from a network of home service franchisees
  • Culture of honesty, integrity, and respect

Still, Premium Service Brands wanted to provide even more support by way of systemwide social media management and marketing tools. They needed a way to help franchisees build a local presence and streamline the process of creating content, managing reviews and customer engagements on social media, and growing their brands’ presence through social platforms.

Related: Spice & Tea Exchange Case Study

Solution

To meet their objectives, Premium Service Brands turned to Rallio, which has been able to provide both the social media technology and the localized content and strategy that aligns with the franchisor’s mission and values, which they describe as follows: 

  • Cultivate a passion for our work
  • Treat all individuals with respect
  • Honor and deliver on our promises
  • Strive for continuous improvement
  • Build a foundation of honesty and integrity
  • View customer service as a way of life
  • Have fun, be healthy, and live well

Rallio’s platform allows the franchise and its franchisees to deliver on these promises by enabling local owners to connect directly with their communities. With varying tiers of service, the Rallio platform provides these owners with one dashboard where they can create and publish content across platforms. Built-in artificial intelligence technology makes content creation even easier. They are also able to respond to customer reviews, comments, and inquiries quickly, increasing engagement and customer satisfaction.

Some owners also choose to opt in to the Rallio Local Premium or “Lite” program to further increase followers, engagement, and brand awareness in their local communities. These programs each offer varying levels of services, depending on how involved a franchisee wants to be in their social media marketing. 

Results

Premium Service Brands franchisees who invested in either the Rallio Local premium or Local Lite program have experienced month-over-month growth of their social media pages. Locations that have opted into some level of Rallio Local services are able to have content consistently posted on their pages. At the Premium level, franchisees can have content boosted for greater reach and ensure daily responses to messages and reviews. 

The combination of Rallio local-specific technology, AI, and social strategy does some or all of the heavy lifting to save franchisees time. In addition, locations utilizing Rallio Local Premium or Lite have also outperformed other locations. Here are some of the growth statistics since starting in March:

Rallio Local Premium clients 

  • Increased their published posts by 1,208
  • Boosted follower counts by 325
  • More than doubled average daily post engagement 

Rallio Local Lite clients 

  • Increased their published posts by 489
  • Boosted follower counts by 174
  • Nearly doubled average daily post engagement 

Conclusion

Working with Rallio has given Premium Service Brands the extra support they need to meet their goals while “having fun, being healthy, and living well.” The franchise seeks franchisees who share their commitment to customer service excellence and passion for their work. It’s no surprise they would expect the same from a social media marketing partner, and Rallio does not disappoint.

To learn more about Rallio Local Premium and Lite services, contact us at rallio.com.

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Social

The Easiest Social Media Audit You’ll Ever Run [FREE TEMPLATE]

Social media is a great way for businesses to connect with their customers and build relationships, but it can also be a huge time-suck if you don’t know what you are doing.

In this post, we will show you how to run an easy social media audit that will help you identify opportunities for improvement in your social media presence.

How to Run Your Social Media Audit

Social media marketing is one of the most effective ways to reach potential customers and increase brand awareness. However, it can be difficult to determine whether social media efforts are actually paying off. To help businesses better track their performance, we’ve put together a free template that makes it easy to conduct a basic social media audit. Simply fill in the blanks and you’ll know exactly where your money is being spent.

The template includes sections such as:

  • Audience demographics
  • Content strategy
  • Engagement metrics
  • Keywords
  • Performance tracking

What Exactly Is a Social Media Audit?

A social media audit helps you assess how well you are doing on Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest, Snapchat, TikTok, and other channels. It consists of several different steps that you follow to evaluate the effectiveness of each channel. You’ll find out what works best for your audience, where there are gaps in coverage, and whether the channels are being used effectively.

Audit Sheets

The first step is to collect data about your current performance on each channel. This includes information such as impressions, engagements, reach, and demographic data.

Next, you’ll want to review your brand presence across each channel. This involves looking at the type of posts they’re sharing, the types of images they’re posting, and how many people are following them on each channel.

Finally, you’ll analyze the overall health of the channels. In particular, you’ll look at the number of likes, comments, shares, and retweets. You’ll also check to see if the channels are optimized for mobile devices.

You’ll use this information to make recommendations for improvement. For example, you might suggest that your client post more videos, add more images, and increase their follower count.

If you’re interested in learning more about how we conduct audits, please contact us here. We’d love to chat with you about our process.

Related: Spring Clean Your Social Media in 4 Easy Steps

Perform a Social Media Audit in 7 Simple Steps

Social media marketing is a great tool for businesses looking to improve their digital presence. However, it takes some work to make sure you are getting the most out of your efforts. Below, we show you how to perform a basic social media audit in seven simple steps.

Step 1: Set Up Your Spreadsheet

The first step is to set up a spreadsheet that tracks your social media activity. This could include things like follower count, likes/dislikes, comments, and shares.

To do this, launch a spreadsheet using Excel or Google Sheets. Add columns for each type of social network you use, such as Facebook, Twitter, Instagram, and so on. Then, start adding rows where you will detail what happened on each day.

If you want to keep track of your performance over time, you can add another row every month. Once you have added your columns, you can start entering information into the cells.

Step 2: Assess Your Branding

If you’ve been running your social media campaigns without much thought, it’s probably time to sit down and think about how you can improve your overall online image. This includes your personal brand, your professional brand, and your offline brand.

Look over your profiles to identify opportunities for improvement. For example, review your LinkedIn profile and make sure it reflects who you really are. Take a look at your Facebook and Instagram profiles to make sure they still align with your brand. Scroll through previous posts; if there are any that no longer fit into your current marketing strategy, consider deleting or archiving them.

Take a look at your settings, too, and make sure that you’re following the guidelines of each network. Complete your bio and profile in full with your contact information, website, phone number, and other important details.

Finally, make sure that you’re keeping your profiles updated. Be sure to add relevant images and videos to your posts. If you haven’t added any new photos or videos to your profiles in quite some time, now is definitely the time to start adding some new material.

Step 3: Identify Your Top-Performing Social Media Content

Social media marketing is one of the most effective ways to connect with potential customers. But it takes time and effort to build up a following, especially if you are just starting out. One way to keep growing your audience is by finding out what works and what doesn’t work on social media.

With over 2 billion active monthly users, Facebook alone offers a wealth of insight into how people interact online. By looking at your top posts, you can find out what content performs best. In addition, you can look at similar posts and compare them to determine what content performs better. You can even use analytics tools to create custom reports and keep track of your progress over time.

Step 4: Evaluate Each Channel’s Performance

The most important question to ask yourself is “What am I trying to achieve?” If you’re looking to increase brand awareness, then Facebook is probably the best place to start. If you want to generate B2B leads, LinkedIn might be a good fit. You’ll also want to consider how much budget you have to spend on social media marketing.

If you don’t know where to begin, here are some questions to help you figure out where your audience spends their time online and where you can improve your efforts:

  1. What platforms do my customers use?
  2. How many people follow me?
  3. Which networks send the most traffic to my site?
  4. Where do my customers prefer to communicate with me?
  5. Do my customers like to talk about products or brands?

Step 5: Understand Your Audience on Each Platform

Demographics help you understand where your audience is coming from and what they care about. You can use this information to build better marketing strategies, campaigns, and even advertising. It will also help you make decisions about where to spend your money. Follow these tips:

  • Find out which types of audiences you’re attracting and where they come from. This lets you decide whether you want to focus on one platform over another.
  • Make sure you know where to post your content on each platform. You don’t want to miss out on potential traffic.
  • Keep track of how many people are talking about you online. This gives you insight into how much exposure you’ve received and how successful your efforts have been.

Step 6: Refresh Your Social Media Content on All Platforms

If you’re not posting consistently on the social media platforms where you have a presence, it will be difficult to engage and grow your audience. Keep in mind, you don’t always need to post something every day, but try to post at least a few times per week. Don’t worry too much about posting “perfectly.” Just make sure your content is relevant and engaging.

You should also take advantage of all the different features that each network has to offer. For example, Instagram and Facebook allow you to post Stories and go live in order to engage with your audience in different ways.

The key is consistency. One of the easiest ways to stay consistent is by creating a content calendar and using a platform like Rallio to schedule your content in advance. This way, you can simply focus on engaging with your audience and responding to their comments, questions, and reviews — all from one dashboard that you can access on our mobile app.

Step 7: Update Your Social Media Marketing Strategy Regularly

Social media platforms like Facebook, Twitter, and Instagram are great tools for businesses to connect with customers and prospects. But it takes constant effort to keep things running smoothly.

Also, each platform updates its algorithm from time to time, so what worked yesterday won’t necessarily work today. Staying on top of the trends ensures you never fall off the radar on social media.

While you don’t need to assess your performance every day, take stock of your current performance on each platform at least monthly. Which ones are delivering the most value? Think about how you can capitalize on your success from month to month and continue getting the most from each platform. Annually, look at the trends throughout the year so you can start each new year with the knowledge and tools you need to find continued success.

Ready to Conduct Your Social Media Audit?

Social media audits help you identify areas that need improvement, find out what people like about your brand, and uncover ways to increase engagement. You can use this information to measure success, evaluate campaigns, and make strategic decisions.

For more help getting the most out of your social media marketing strategy and improving your results, contact us at Rallio.

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Social

10 Types of Interactive Social Media Content to Increase Engagement

At the end of the day, social media marketing is all about getting more people to engage with your content — and that means it needs to be exciting enough for them to want to react to your posts and share them. The best way to do this is by creating engaging, interactive social media content. In this post, we go over 10 popular types of interactive social media content that get great engagement rates.

What Is Interactive Social Media Content?

Social media content is anything that people can share on social media. It can include text, images, links, video and audio. The content you create and publish on your own social media channels could also be shared on other people’s channels.

We can think of content types as falling into two broad categories: static and interactive. Static content refers to all of the assets in your digital portfolio that rarely change, such as your social media profile photos, bio, ebooks, or a pre-recorded webinar pinned at the top of your page. Interactive content is usually more complex and dynamic than static posts. It requires users to interact with the content — for instance, by playing games, taking a quiz, reacting to the post, entering contests, or signing up for newsletters/mailings/updates/alerts. The more they engage, the more they retain the information you are presenting.

Both types of content have their place in your social media marketing strategy. However, by definition, interactive content tends to win the war when it comes to getting an audience’s attention. In one Demand Gen survey, 91% said they prefer interactive and visual content over static material.

Your best bet is to get your static assets set up, revisit them from time to time to update them, and primarily focus on interactive content. Whether you want to introduce new products, increase your following, boost clicks to your website, generate more leads, or engage with your local community, interactive content can help you get there. Read on for 10 types of interactive content that will help you chip away at your goals.

1. User-Generated Content

User-generated content (UGC) is a great way to get your followers involved. A UGC campaign can be as simple as asking users to submit their favorite photos or videos, which you can then share on social media. You can also add a fun prize element to encourage participation. For example, if you want people to submit photos of their pets, offer the winner a year’s supply of dog food from your favorite brand.

Another option is running a contest where users are tasked with creating the best content for your brand or product. Winners could receive prizes such as gift cards, trips, or other items related to your business, such as branded T-shirts or other swag.

2. GIFs

GIFs are a great way to show emotion or convey a message in a fun and engaging way. They’re also popular on social media, which means that people are more likely to engage with them than other types of content. The best part about GIFs is that they’re easy and quick to create using a service like Giphy, making them an excellent option when you need something simple but effective.

3. Reviews

In the world of social media, reviews are one of the best ways to interact with your audience and let them know that you care about their opinions. However, it’s easy to simply ask for a review without following up after people leave them.

Responding to all of your reviews, both positive and negative, is one of the easiest ways to interact directly with your customers. If someone leaves a positive review, you can use it as an opportunity to thank your customer and share their feedback on social media through a graphically designed image. With negative reviews, you can respond to customer comments professionally and work to resolve problems. In many cases, following up with disgruntled customers helps to diffuse situations and even encourage repeat shopping in the future — even among casual observers who see these reviews online and your thoughtful follow-up.

4. Videos

Videos are an excellent way to engage your audience. You can use them in many ways, including:

  • Introducing a new product or service. Shoot a quick video explaining your new offerings and why consumers should be excited about them.
  • Explaining a complex concept. How-to videos, tutorials and explainers can help to break down complex concepts in a way that people can easily understand. These videos may start off as interactive content and later become static or evergreen content.
  • Sharing a story. Tell the story behind your brand, your products, your family business, or anything else that humanizes your business.
  • Promoting an event. Before, during and after an event, you can share the excitement about any events you are attending or a part of.

5. Q&As

Q&As are a great way to get people involved in your content. You can ask questions about anything you want and the answers will vary depending on who responds.

When creating a Q&A, think about what audiences would find useful or interesting. For example, if you’re selling a product or service, you could ask questions about how people use it and what they like most about it. If you’re in an industry where there are competitors providing similar products or services, asking questions that compare and contrast their offerings is another option for generating interest among potential customers.

You can also go live on different platforms to answer FAQ from your customers. Your audience will get notified that you’re going live and may be more likely to tune in than they would be if you just posted a video.

Related: 15 Social Media Content Ideas for Small Businesses

15 interactive social media content ideas

6. Challenges and Contests

Challenges and contests are a great way to get people to engage with your brand. You can use them to get people involved with your business and drive traffic to your website or social media channels.

With challenges, you can ask people to share photos of themselves using one of your products in a creative way. For example, you could create an online cooking contest where participants submit their best recipes on Facebook using one of your products as the main ingredient.

Contests are another great way to increase engagement around specific topics that relate to your business or product line. For example, if you sell shoes online, then consider hosting an Instagram contest where users post pictures or Stories showing different ways they wear a certain style of shoe from your store. You can then pick a random winner to receive a pair of shoes, and all participants could receive a discount code for a future purchase.

7. TikTok Duets

TikTok Duets allow you to post another content creator’s video side-by-side in a split screen as you react to their video. You can adjust your settings on TikTok to allow other creators to Duet your videos, too.

Duets are a fun way to give a nod to another creator’s content. They are also easy to create — someone else has already done the work to create the video, and all you need to do is react to it with your words and facial expressions. In fact, some creators build their entire accounts around Duets! Think of a chef who reacts to someone making a recipe, for example.

As a brand, be mindful of how you react to another creator’s content using Duets. Keep it kind and professional to avoid offending anyone, and you can easily start building your TikTok audience in this way.

8. “Behind the Scenes” Content

Behind-the-scenes content is a fantastic way to show your brand’s personality and can be a great way to differentiate yourself from other brands. You can showcase how you make your products, show your employees having fun, or highlight your team, your customers, and your community. You could even capture video footage of people working in their offices, throwing parties, or just simply enjoying life.

This type of content is also useful for building trust with your audience because it gives them a glimpse into what goes on behind closed doors at your company. This can lead viewers to feel like they’re in on some sort of secret or exclusive club — one that they want to stay a part of!

9. Polls and Twitter Threads

Polls are a great way to get people involved in your content. You can use them for everything from collecting data about how people feel about something, to just getting opinions on topics that are important to you and your brand.

For example, if you’re a restaurant owner with an online presence, asking fans what types of pizza they’d like to see on the menu might provide valuable information while also increasing engagement. On the other hand, if you run a clothing store and want feedback on which styles should be featured more prominently in the store’s window displays, you can ask followers “This or that?” questions. This will get them engaged without overwhelming them with options.

10. Blog Posts and Podcasts

The best content for social media is not always the most eye-catching. In fact, sometimes it’s the more bland stuff that gets the job done. Blog posts and podcasts are a great way to share your expertise and build authority in your niche. It’s also a great way to get people to subscribe to your channel if you have one. You can use these two types of content on virtually any platform: Facebook, Twitter, Instagram and more.

Interactive Social Media Content Wins the Engagement Game

When it comes to social media marketing and content, there are a lot of options out there. In fact, you could spend hours creating and curating different types of content that will help your business grow. But in the end, all these different types of interactive social media content have one thing in common: they get engagement.

The more engagement you get on your posts and other pieces of social media content, the more followers you’re going to gain. As you’ve seen in this blog post, there are many types of interactive social media content that can help drive more engagement from your audience and make them want to keep coming back for more.

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Uncategorized

12 Ways to Grow Your Social Media Pages

Around the world, over 4.26 billion people were using social media worldwide as of 2021. That number is projected to increase to nearly 6 billion by 2027. It’s safe to say that if you’re hoping to capture the attention of some of those users, you’ll need a solid social media marketing strategy in place. The good news is that even if your page is brand-new, there are many ways to attract the attention of your target audience and build your following month-over-month growth. In the following article, we offer 10 simple ways to grow your social media pages that will help you achieve steady growth. Let’s dive in!

1. Post Engaging Content

One of the most critical steps in growing a social media page is to post the types of content that people want to see. If you’re not sure what qualifies as engaging content, start by simply posting photos of your team members and customers (with permission). Tell your followers a little about the people and processes behind your brand to give them a peek behind the scenes. Videos are also extremely popular on social media, as many people prefer to consume content through this medium. How-to videos, tutorials, and educational tips related to your product or service are a great place to start.

2. Use Hashtags

Hashtags consist of words or phrases with a hash sign (#) and are designed to highlight topics of interest and promote conversations. While hashtags are more widely used on Instagram and Twitter, you can also use them sparingly on Facebook and LinkedIn. To find hashtags you can use, try searching social platforms for a few related words and phrases. You can group together several hashtags and save them as a separate note on your computer or phone to use them over and over again. Also, you can add hashtags to your caption itself or add them as a comment on your post to keep your caption cleaner-looking.

3. Post on a Consistent Schedule

Social media isn’t a “set it and forget it” medium (if such a thing exists in the world of marketing). If you want to build a highly engaged audience, grow your social media, and convert more followers into customers, you need to post consistently. While some businesses post daily content, this isn’t a necessary step in the beginning as you build your page. Focus on posting about three times a week, and do it well. Great content and captions win over watered down content that’s posted just for the sake of posting. Keep an eye on your analytics to track the days and times when your audience is the most engaged, and stick to that posting schedule as closely as possible. Rallio’s dashboard makes it easy because you can schedule all your content in advance and monitor and manage your engagements with a single log-in.

4. Cross-Promote on Other Channels

As much as you use social media to promote your website, you should also be using those channels to promote your social pages. For example, if you publish a blog or send out weekly emails, include calls to action to follow you on social media. You can also include links to your social pages through icons on your website’s header or footer as well as in email communications. This way, even if someone doesn’t come across your page on social channels, they will be more likely to discover you through other means.

Related: 12 Days of Local Content Ideas to Boost Your Following

5. Host Contests

Contests and giveaways are a great way to get people interested in your content and encourage them to follow your brand. People who didn’t follow you before will be more willing to do so if they know there’s a possibility of winning something.

Consider the many benefits of holding a contest when you’re trying to grow your social media:

  • Page growth. Contests can help you gain new followers, which means more likes, comments, and shares. 
  • More reach. Comments, likes, and shares can help to boost your reach on social media.
  • Engagement. The more reach you have, the more likely it is that people will engage with your content and help grow your following exponentially. It’s one big, happy cycle.

6. Include Calls to Action

Calls to action (CTAs) can help you boost your follower count and conversions as people engage with your content. A CTA is any type of invitation that encourages users to take some form of action. It might be a button, a link, or a prompt to leave a comment under the post. CTAs should be used strategically in every piece of content you publish, whether it’s an article, a video, or an image. They can help boost engagement and conversions by encouraging users to click through and take the next step toward becoming customers or followers.

7. Host Livestreams

Today’s social platforms make it easier than ever to connect directly with your audience in real-time and grow your social media pages. With livestreaming, you have the ability to go live with your audience to answer questions, discuss a new product launch, feature special guests, and otherwise talk to your followers just like you would your friends. It’s real, unscripted engagement that creates a community around your brand and allows viewers to interact with each other as well as the brand. Plus, your followers get notified when you’re going live, mixing in the urgency factor to get them to open their app and tune in.

Grow Your Social Media Today

When you focus on authentic, engaging content that’s posted consistently, it makes it that much easier to build your social media pages. And while it takes time to achieve steady growth, if you are persistent and follow or tips above, you should be able to grow gradually over time. Even if you have just a handful of followers now, just stay committed to your goals, and you will be successful. To learn how Rallio can help you with your social media marketing and management needs from one easy-to-use dashboard, get in touch at rallio.com.

Categories
Social

6 Ways to Improve Your Lead Generation

If you have ever struggled to get high-quality leads consistently, then you know what a challenge lead generation can be. However, once you put the proper processes in place, you can get your lead generation on autopilot and generate a consistent flow of leads. With our tips below, you’ll have a full pipeline and plenty of new customers coming through your virtual or brick-and-mortar doors.

1. Leverage Social Media

Social media platforms have become an integral part of the lead-generation process. They allow companies to create a community around their brand, engage with their audience, and build trust with them over time.

But if you’re not using these tools effectively, you could be missing out on a huge opportunity for growth. Creating an account on Facebook or Twitter is just the first step. Here are some steps you can take to make sure your social media strategy is helping you reach more leads:

Know your audience. Before setting up any social media accounts, you need to know who your target audience is and what they want from your brand. This will help you tailor your content and messaging so that it resonates with them on a personal level — something that’s important since most people use social media as an outlet for self-expression rather than information gathering.

Create engaging content. Once you’ve determined who your target audience is, it’s time to start creating engaging content that will resonate with them in a meaningful way. The best way to do this is by listening closely for what people are asking about or discussing online, then responding with useful answers or solutions that meet their needs. The more relevant and timely the response, the more likely it will be shared by others within

2. Determine the ROI of Social Media

It can be tricky to calculate the return on investment (ROI) of social media. If you’re running ads, you can analyze clicks and subsequent purchases to put a value on your ad campaigns. However, there are other metrics besides dollars and cents to track on social media. Brand awareness, follower counts, and engagements such as comments and messages are just some of the examples of ROI you may wish to track. 

The key is knowing what you want from your efforts so that you can measure them accurately. This will help you understand your audience, aka your source of new leads, and how to better target them. 

When looking at your social media metrics, ask yourself what you want out of each channel. Here are some common key performance indicators:

Follower counts

The more people who follow you online, the more exposure your brand gets. Having more followers also means more potential customers who might buy something from you down the road. While it’s not always easy to convert followers into customers, you can improve your odds by continually posting valuable content they want to see. Avoid overly promotional posts, focus on adding value through local content, and work to capture customers’ contact information that you can use later for targeted marketing.

Social media engagement

Social media engagement is a great way to measure ROI because it helps you determine whether your followers like what they see in their feeds. The more engagement you have with your audience, the better chance you have of increasing sales or leads through your social channels. Engagement includes things like shares, likes, comments and re-shares — all of which show that users appreciated seeing something on their feed or in their newsfeeds. As a result, they may take an active interest in your content by sharing it with others or liking it themselves. You can get an idea of how engaged your audience is by looking at the number of comments they leave on posts, the number of likes each post gets, and the number of impressions. 

Reach

You can also track reach, which is a measure of awareness generated by your posts. The higher the reach, the more people are exposed to your content. For example, if you have 1,000 followers but only 10 of them interact with your post, that’s a low reach. If you have 1,000 followers and a high percentage of them interact with your post — potentially exposing it to their network of friends — then your reach can grow exponentially. Here are some ways you can increase the reach of your social media content:

  • Include images and videos in posts because they tend to perform better than text-based posts
  • Be authentic; post real photos and videos of your business and the people who work there
  • Use hashtags when posting about events and topics relevant to your business or industry
  • Post content that provides value, entertains, or inspires

To learn more about the ROI of social media, read: The 6 Most Important Social Media Metrics to Track for ROI

ROI of social media and lead generation

3. Launch Ad Campaigns

If you want to increase lead generation on social media, you need to launch ad campaigns. Think about it: People are scrolling all day long on social media, and with ads, you can get your business in front of them. The good news is that Facebook ads are relatively cheap, and you can set them up in a matter of minutes. 

To start advertising on Facebook, you can either spend a few dollars a day to boost existing posts, or you can launch ads using Ads Manager. Ads Manager gives you additional options for tailoring your ads to your audience. Simply upload your image or video and write your copy, then choose how much you want to spend and when you want it to run — that’s it.

Be aware that ads may be rejected if they violate Meta’s advertising policies. We go into detail about why ads might be rejected and what you can do about it in this post. Once your ads are up and running, you can then track their performance and continue advertising to increase lead generation and grow your page’s following.

4. Set Up Your Google Listing 

Did you know that 2 trillion searches happen daily on Google? And that nearly half of them have “local intent,” meaning that people are searching for businesses near them? This is why it’s so important to claim your Google Business profile and make sure it’s updated with your current hours, location, website, reviews and more. 

It’s also a smart idea to launch Google Ads, which will allow you to show up in Google search results pages as well as on Google Maps. By the way, showing up in the top three map results is largely dictated by 1) having a Google Business Profile that’s accurate and informative, and 2) incorporating ads to drive local SEO.

With Rallio’s Business Listing service built right into your dashboard, you can update your Google Business information in just a few clicks. This will make it easier to launch ad campaigns and increase your chances of generating high-quality leads through Google.

Related: The Benefits of Reviews for Local SEO

5. Launch Email Marketing Campaigns

It’s no secret that recent data privacy changes have made it more difficult for marketers to track customer behavior and target their audience. However, email marketing remains one of the tried-and-true methods for reaching customers who have opted in to your marketing.

According to the Digital Marketing Institute, 84% of consumers report they check their email at least once per day. Get in front of these consumers with a targeted campaign, and you will increase your chances of converting them into buyers. To get started with email marketing, check out these tips:

Select an email marketing provider

Email platforms available vary widely in terms of features and benefits as well as user-friendliness. Research various providers such as Constant Contact, Active Campaign, and Mailchimp to find the one that will work best for your needs. 

Automate your emails

Welcome emails, auto-responses, and nurture sequences are all smart ways to engage a customer once they have opted in to your campaigns. Make sure you include links to your website, free offers, or other special promotions you want to push.

Be relevant

Avoid sending irrelevant emails, or you risk people unsubscribing. Provide value, be authentic, and only send promotional emails when you have a highly valuable offer.

Retarget customers

When people express interest but don’t buy, work to re-engage them with marketing emails that remind them to complete their purchase (and maybe throw in a special discount to get them interested again).

6. Build a Blog

A well-written blog can help you increase exposure, establish your business as an industry leader, and generate more leads. With the right keyword strategy, it can also help you boost your search engine rankings.

In terms of SEO, you’ll want to optimize your blog posts and other pages on your site with keywords and phrases for which you want to rank. It’s important to pick keywords that are not overly competitive, or else you might not appear on the first page of results. 

Instead, choose keywords that are related but not quite so difficult to rank for. Stary by using Google’s Keyword Planner or another keyword tool. This way, you can identify the best keywords, achieve higher rankings, and add to your lead-gen activities.

Final Thoughts

High-quality leads are the ones that are most likely to convert into loyal, engaged buyers. With our tips above, you should be able to improve your lead-gen efforts and grow your business consistently.

When you’re busy running and growing your business, it can be difficult to keep track of all the different moving parts. Rallio’s technology and services can help you keep everything organized and enhance your lead generation, so you have a consistently growing pipeline. Our all-in-one dashboard gives you one place to manage all of your social media and lead-gen efforts, with support from our dedicated team when you need it. Reach out to us at rallio.com to learn more.

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